So having a weird issue that only affects the iPad app. Our DM owns several sourcebooks and pays the sub to share with us. They have all been easily viewable on the website. I recently installed the D&D Beyond App on my iPad and downloaded a few of the shared sourcebooks so that I could read thru them on trips. Well, I recently purchased the D&D Essentials box set, and that came with a 50% off coupon for the Players Handbook. I figured I would go ahead and use that so I would always have my own copy in case our DM ever stopped paying for the sub. So, that worked just fine. However, all shared content that I had previously downloaded is now locked on the iPad and instead of being able to view it, it takes me to the marketplace to purchase it. I know the sharing is still working, all the shared content I had not yet downloaded is still able to be shared and downloaded. But the shared content previously downloaded prior to me purchasing the player handbook, unviewable now. And this is ONLY on the iPad app. Website still works fine. And I tried deleting and redownloading the app. Loads back up with the same issue.
So having a weird issue that only affects the iPad app. Our DM owns several sourcebooks and pays the sub to share with us. They have all been easily viewable on the website. I recently installed the D&D Beyond App on my iPad and downloaded a few of the shared sourcebooks so that I could read thru them on trips. Well, I recently purchased the D&D Essentials box set, and that came with a 50% off coupon for the Players Handbook. I figured I would go ahead and use that so I would always have my own copy in case our DM ever stopped paying for the sub. So, that worked just fine. However, all shared content that I had previously downloaded is now locked on the iPad and instead of being able to view it, it takes me to the marketplace to purchase it. I know the sharing is still working, all the shared content I had not yet downloaded is still able to be shared and downloaded. But the shared content previously downloaded prior to me purchasing the player handbook, unviewable now. And this is ONLY on the iPad app. Website still works fine. And I tried deleting and redownloading the app. Loads back up with the same issue.
Hello! Could you please try the following, and let me know if it helps!
This itself may be able to resolve the issue, so check if it's now working. If it is, great! If not, continue to these next steps:
Thank you so much for the suggestion. Having our DM turn the subscription sharing off then back on fixed the issue! Much appreciated!