I have access to several books that are shared with me and I can download all but 1 within the content app. Dungeon of the Mad Mage.
I've cleared app cache, uninstalled/reinstalled but the same issue persists. I tap "download", the popup appears indicating it's size, I tap "download" and nothing happens. I repeat the process several times and nada.
Phone: Note 10+ SM-N975W, Android Ver. 10.0
App Version: 1.1.21
I am able to access the book via the website, just not through the content app.
Any assistance would be great, thx!!
Public Mod Note
(GPyromania):
Moved from Bugs & Support to Mobile Beta Testing Bugs & Support
I’ve just run into this exact issue. I cannot get either Dungeon of the Mad Mage or Waterdeep Dragon Heist to download on any of my devices. I’ve tried the Android Pixel 3 phone, Fire Tablet 10, and the an iPad. I’ve cleared the cache, uninstalled, factory reset the device and re-installed. Nothing seems to work and these two books cannot be downloaded on any device. It’s unbelievably frustrating.
I cannot get Waterdeep Dragon Heist or Waterdeep Dungeon of the Mad Mage to download either. I have a ton of other rule books and adventures and they all download fine. Just not those two.
I have tried on both my iPad (IPad Pro 2020) and my iPhone (11 Pro). I have closed out the apps and reloaded them and have never been able to get those two to download.
App v1.1.21.0
Manifest v34
Same versions on the iPad Pro 2020 and the iPhone 11 Pro.
I too am unable to get Waterdeep Dragon Heist or Waterdeep Dungeon of the Mad Mage to download. All my other books downloaded fine. Anyone get any resolution to this?
I don't think they are actually part of the sourcebook bundle as they are adventure modules. I had the same problem when I bought that bundle. Later on when I bought the Legendary bundle it let me download them. I'm guessing it is bugged.
I have access to several books that are shared with me and I can download all but 1 within the content app. Dungeon of the Mad Mage.
I've cleared app cache, uninstalled/reinstalled but the same issue persists. I tap "download", the popup appears indicating it's size, I tap "download" and nothing happens. I repeat the process several times and nada.
Phone: Note 10+ SM-N975W, Android Ver. 10.0
App Version: 1.1.21
I am able to access the book via the website, just not through the content app.
Any assistance would be great, thx!!
I’ve just run into this exact issue. I cannot get either Dungeon of the Mad Mage or Waterdeep Dragon Heist to download on any of my devices. I’ve tried the Android Pixel 3 phone, Fire Tablet 10, and the an iPad. I’ve cleared the cache, uninstalled, factory reset the device and re-installed. Nothing seems to work and these two books cannot be downloaded on any device. It’s unbelievably frustrating.
I cannot get Waterdeep Dragon Heist or Waterdeep Dungeon of the Mad Mage to download either. I have a ton of other rule books and adventures and they all download fine. Just not those two.
I have tried on both my iPad (IPad Pro 2020) and my iPhone (11 Pro). I have closed out the apps and reloaded them and have never been able to get those two to download.
App v1.1.21.0
Manifest v34
Same versions on the iPad Pro 2020 and the iPhone 11 Pro.
I too am unable to get Waterdeep Dragon Heist or Waterdeep Dungeon of the Mad Mage to download. All my other books downloaded fine. Anyone get any resolution to this?
I just bought the sourcebook bundle and waterdeep dungeon of the mad mage and dragon heist won't download to my phone app.
I don't think they are actually part of the sourcebook bundle as they are adventure modules. I had the same problem when I bought that bundle. Later on when I bought the Legendary bundle it let me download them. I'm guessing it is bugged.
I was confused to see them available for download since I thought they were adventure books too.
Same issue on iPad Pro and iPhone 12. It shows up under My Account > My Content and I tried downloading it there but it still didn’t work.