I can't find any information anywhere else about the problems with the pre-ordered books with alternate covers.
The specific problem is that they haven't arrived in Europe (Poland) yet. At least, my copies haven't. I'm in contact with the Store, who hasn't had any problems with the rulebooks before, but this time it was different. As for the Player's Handbook, it arrived without problems. And then silence. When asked, the store replied that it was the European Distributor who refused to deliver the Monster Manual or Dungeon Master's Guide. It's been like this since the beginning of the year. I don't really know what else to do. The store doesn't really know what to do either. They are honest and every time I ask questions, in addition to providing an answer, they offer to exchange for standard cover books, so they want to help as much as they can, but they have no other options. Can anyone offer any advice?
Breathe, dragons; sing of the First World, forged out of chaos and painted with beauty. Sing of Bahamut, the Platinum, molding the shape of the mountains and rivers; Sing too of Chromatic Tiamat, painting all over the infinite canvas. Partnered, they woke in the darkness; partnered, they labored in acts of creation.
There were significant problems with the initial print run of alt covers, and there weren't enough to meet demand. WotC opted against doing a second print, so there weren't enough to go around - most were cancelled. There are almost certainly none left in the system.
What's the way forward? Most likely the answer is to get a refund, then either buy a normal set or to look for people seeking to sell their copies.
Normally, I'd have suspected that the lack of communication is on your LGS' side, but you're not the first or even second to come here asking about this, so it seems that there is a communication problem. Judging with my experience with my LGS and an Asmodee product...it seems the industry could do with better communication in general.
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If you're not willing or able to to discuss in good faith, then don't be surprised if I don't respond, there are better things in life for me to do than humour you. This signature is that response.
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Hey hey.
I can't find any information anywhere else about the problems with the pre-ordered books with alternate covers.
The specific problem is that they haven't arrived in Europe (Poland) yet. At least, my copies haven't. I'm in contact with the Store, who hasn't had any problems with the rulebooks before, but this time it was different. As for the Player's Handbook, it arrived without problems. And then silence. When asked, the store replied that it was the European Distributor who refused to deliver the Monster Manual or Dungeon Master's Guide. It's been like this since the beginning of the year. I don't really know what else to do. The store doesn't really know what to do either. They are honest and every time I ask questions, in addition to providing an answer, they offer to exchange for standard cover books, so they want to help as much as they can, but they have no other options. Can anyone offer any advice?
Greetings Moebius_Aeternum,
Not many of the D&D Admins monitor this forum, you might want to post in the Bugs & Support forum:
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support
Cheers!
Breathe, dragons; sing of the First World, forged out of chaos and painted with beauty.
Sing of Bahamut, the Platinum, molding the shape of the mountains and rivers;
Sing too of Chromatic Tiamat, painting all over the infinite canvas.
Partnered, they woke in the darkness; partnered, they labored in acts of creation.
There were significant problems with the initial print run of alt covers, and there weren't enough to meet demand. WotC opted against doing a second print, so there weren't enough to go around - most were cancelled. There are almost certainly none left in the system.
What's the way forward? Most likely the answer is to get a refund, then either buy a normal set or to look for people seeking to sell their copies.
Normally, I'd have suspected that the lack of communication is on your LGS' side, but you're not the first or even second to come here asking about this, so it seems that there is a communication problem. Judging with my experience with my LGS and an Asmodee product...it seems the industry could do with better communication in general.
If you're not willing or able to to discuss in good faith, then don't be surprised if I don't respond, there are better things in life for me to do than humour you. This signature is that response.