I had the bought the high-end DM package that featured unlimited created character slots, but now it's saying that I must delete a character to make a new one. When did this change happen? Do I need to buy something else? I use DnD Beyond for my personal use, and for events that we host at our comics & games store, so a character cap is a huge issue.
Jeremy Bulloch
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I sell comic books and comic book accessories at 8th Dimension Comics & Games.
I logged out, and then logged back in. I then clicked on characters, and it's still capping me at the 67/6 that I'm currently at. It has the message "You have reached the maximum number of character slots. To free up a slot, you can delete an existing character."
Rollback Post to RevisionRollBack
I sell comic books and comic book accessories at 8th Dimension Comics & Games.
Well, Beyond DID just have its 1-year anniversary, and I DID sign up the first day... I would have assumed it would autodebit or send me a renewal notice though. I still have access to all my stuff.
Rollback Post to RevisionRollBack
I sell comic books and comic book accessories at 8th Dimension Comics & Games.
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I had the bought the high-end DM package that featured unlimited created character slots, but now it's saying that I must delete a character to make a new one. When did this change happen? Do I need to buy something else? I use DnD Beyond for my personal use, and for events that we host at our comics & games store, so a character cap is a huge issue.
Jeremy Bulloch
I sell comic books and comic book accessories at 8th Dimension Comics & Games.
The benefits of the Master Tier subscription should have taken effect immediately.
If the problem persists even after a log out/log in, you can try to contact support.
I logged out, and then logged back in. I then clicked on characters, and it's still capping me at the 67/6 that I'm currently at. It has the message "You have reached the maximum number of character slots. To free up a slot, you can delete an existing character."
I sell comic books and comic book accessories at 8th Dimension Comics & Games.
Send a ticket to support as I suggested.
Remember that the DM package is an annual (or monthly) subscription. Is it possible your subscription has run out?
Well, Beyond DID just have its 1-year anniversary, and I DID sign up the first day... I would have assumed it would autodebit or send me a renewal notice though. I still have access to all my stuff.
I sell comic books and comic book accessories at 8th Dimension Comics & Games.