Welcome to the Support Thread for THE RADIANT CITADEL PREVIEW
If you find any issues with the content, please search the thread (Search form) before posting in this thread.
RELEASE NOTES
Introducing The Radiant Citadel, an unlockable promotional supplement containing the first chapter of Journeys Through the Radiant Citadel, detailing a new location on the Ethereal Plane that connects adventurers to richly detailed and distinct corners of the D&D multiverse!
Like what you read? Preorder your copy of Journeys Through the Radiant Citadel to unlock the rest of the book on July 19th by visiting this link: https://dndbeyond.link/journeys
I claimed the first chapter, and after reading through it I decided to pre-order it. Problem is that I'm unable to "Purchase for myself" because it says that I already own this, even though I only own the first chapter.
Is there a way for me to remove the first chapter of the book from my account, or is this something you can fix on your end?
I claimed the first chapter, and after reading through it I decided to pre-order it. Problem is that I'm unable to "Purchase for myself" because it says that I already own this, even though I only own the first chapter.
Is there a way for me to remove the first chapter of the book from my account, or is this something you can fix on your end?
Where are you seeing the the message that says you already own the book? I've just attempted to reproduce this issue and I'm able to add the book to my cart to pre-order even after claiming the preview.
Welcome to the Support Thread for THE RADIANT CITADEL PREVIEW
If you find any issues with the content, please search the thread (Search form) before posting in this thread.
RELEASE NOTES
Introducing The Radiant Citadel, an unlockable promotional supplement containing the first chapter of Journeys Through the Radiant Citadel, detailing a new location on the Ethereal Plane that connects adventurers to richly detailed and distinct corners of the D&D multiverse!
Like what you read? Preorder your copy of Journeys Through the Radiant Citadel to unlock the rest of the book on July 19th by visiting this link: https://dndbeyond.link/journeys
We are live!
Hi,
I claimed the first chapter, and after reading through it I decided to pre-order it.
Problem is that I'm unable to "Purchase for myself" because it says that I already own this, even though I only own the first chapter.
Is there a way for me to remove the first chapter of the book from my account, or is this something you can fix on your end?
Where are you seeing the the message that says you already own the book? I've just attempted to reproduce this issue and I'm able to add the book to my cart to pre-order even after claiming the preview.
Find my D&D Beyond articles here
This was in My Cart after adding the book. But logging out and back in seems to have fixed the problem! Sorry for not attempting this before posting.
No worries, glad it's all resolved!
Find my D&D Beyond articles here
Ok so I claimed the first chapter so how do I get it on my d&d beyond app or can i
Once you’ve claimed it here, you should find it in the app at the very bottom of the Library, ready to download!