Legends of Greyhawk - Issues and Support Thread

I bought the “Legends of Greyhawk - Elemental Evil Rising - Play Bundle” digital book.

It shows in my library that I purchased it.

There is also “Legends of Grehawk - Play Bundles” digital book by itself showing up in my library that IS NOT purchased. I click on it and it doesn’t give me the option to buy it.   I search in the marketplace for it and it doesn’t seem to exist. If I click it it shows an image about the elemental evil rising and details of him let and other information of what it’s about. Clicking lines takes you to marketplace for elemental evil. Which I already own.

I own 142 books in there. And I can’t get the 143rd that it says exist  “Legends of Greyhawk - Play Bundle” but can’t. Buy on marketplace.

spme suggests this is actually a container for other legends of Greyhawk content.

Quote from Hecubus_Prime >>

I bought the “Legends of Greyhawk - Elemental Evil Rising - Play Bundle” digital book.

It shows in my library that I purchased it.

There is also “Legends of Grehawk - Play Bundles” digital book by itself showing up in my library that IS NOT purchased. I click on it and it doesn’t give me the option to buy it.   I search in the marketplace for it and it doesn’t seem to exist. If I click it it shows an image about the elemental evil rising and details of him let and other information of what it’s about. Clicking lines takes you to marketplace for elemental evil. Which I already own.

I own 142 books in there. And I can’t get the 143rd that it says exist  “Legends of Greyhawk - Play Bundle” but can’t. Buy on marketplace.

 

spme suggests this is actually a container for other legends of Greyhawk content.

I'm having same problem 142 of 143 books and "Legends of Greyhawk" is not shown as owned but "Legends of Greyhawk: Elemental Evil Rising" is shown as owned in the Library.

Documenting a few issues:

Green Box Covers Table of Contents - While the links work if you click around the green box, it's certainly not expected functionality. This issue occurs only in the DDB app and works as expected on the website.

Unhandled Link Error - Some links in each of the modules presented in Elemental Evil Rising result in the appearance of an Unhandled Link error. Examples are the link in the "see the Legends of Greyhawk page" in the image below. The link to the Featured Magic Item for each module also results in this error. This issue occurs only in the DDB app and works as expected on the website.

Option 3: Mystery Magic Item Table Missing Information - The "Mystery Magic Item Table" in each of the three modules is displays a "[Tooltip Not Found]" error for the item listed in the 65-84 range of the d100 table. This issue occurs in the DDB app as well as on the website.

I am using the Android version of the app. DDB App and the Elemental Evil Rising module are both up to date. I'd be interested to know if the app specific problems are occurring on iOS as well.

Quote from Hecubus_Prime >>

I bought the “Legends of Greyhawk - Elemental Evil Rising - Play Bundle” digital book.

It shows in my library that I purchased it.

There is also “Legends of Grehawk - Play Bundles” digital book by itself showing up in my library that IS NOT purchased. I click on it and it doesn’t give me the option to buy it.   I search in the marketplace for it and it doesn’t seem to exist. If I click it it shows an image about the elemental evil rising and details of him let and other information of what it’s about. Clicking lines takes you to marketplace for elemental evil. Which I already own.

I own 142 books in there. And I can’t get the 143rd that it says exist  “Legends of Greyhawk - Play Bundle” but can’t. Buy on marketplace.

 

spme suggests this is actually a container for other legends of Greyhawk content.

I also have a "complete" library of 141 books and am worried that this will happen to me too.  I assume this is a bug so I am waiting for it to be fixed before purchasing to make sure I am purchasing the correct item(s).  Can someone from D&D Beyond team help clarify?  If this is just a container for other items it really shouldn't show in the library IMO.  Thanks!

Quote from vid >>

Documenting a few issues:

Green Box Covers Table of Contents - While the links work if you click around the green box, it's certainly not expected functionality. This issue occurs only in the DDB app and works as expected on the website.

Unhandled Link Error - Some links in each of the modules presented in Elemental Evil Rising result in the appearance of an Unhandled Link error. Examples are the link in the "see the Legends of Greyhawk page" in the image below. The link to the Featured Magic Item for each module also results in this error. This issue occurs only in the DDB app and works as expected on the website.

Option 3: Mystery Magic Item Table Missing Information - The "Mystery Magic Item Table" in each of the three modules is displays a "[Tooltip Not Found]" error for the item listed in the 65-84 range of the d100 table. This issue occurs in the DDB app as well as on the website.

I am using the Android version of the app. DDB App and the Elemental Evil Rising module are both up to date. I'd be interested to know if the app specific problems are occurring on iOS as well.

 Have the same issue in the app

Quote from jbg232 >>

Quote from Hecubus_Prime >>

I bought the “Legends of Greyhawk - Elemental Evil Rising - Play Bundle” digital book.

It shows in my library that I purchased it.

There is also “Legends of Grehawk - Play Bundles” digital book by itself showing up in my library that IS NOT purchased. I click on it and it doesn’t give me the option to buy it.   I search in the marketplace for it and it doesn’t seem to exist. If I click it it shows an image about the elemental evil rising and details of him let and other information of what it’s about. Clicking lines takes you to marketplace for elemental evil. Which I already own.

I own 142 books in there. And I can’t get the 143rd that it says exist  “Legends of Greyhawk - Play Bundle” but can’t. Buy on marketplace.

 

spme suggests this is actually a container for other legends of Greyhawk content.

 

I also have a "complete" library of 141 books and am worried that this will happen to me too.  I assume this is a bug so I am waiting for it to be fixed before purchasing to make sure I am purchasing the correct item(s).  Can someone from D&D Beyond team help clarify?  If this is just a container for other items it really shouldn't show in the library IMO.  Thanks!

 I remember they already Removed it then came the Ravenloft Play along pack and then it is back, I said in a past comment that this is confusing, and as someone who bought it iwould say it was a container i think that dose not work anymore after the re-upload of it after its first removal and send you always to the Marketplace instead  

Is support going to respond? I submitted ia support ticket, and placed it here. I also asked in the D&D Discord under D&D beyond support area.

And nothing….

I currently own 142 out what is said to be 143. 

I am a completest person and can’t handle it saying 143.

LoL

Quote from Hecubus_Prime >>

Is support going to respond? I submitted ia support ticket, and placed it here. I also asked in the D&D Discord under D&D beyond support area.

And nothing….

I currently own 142 out what is said to be 143. 

I am a completest person and can’t handle it saying 143.

LoL

 Tickets are responded to in the order they're submitted.

Hi DDB Support — Can you just do a search for "tooltip"? I'm finding that there are a few "Tooltip not found" in these adventures.

I have the same issue with "Legends of Greyhawk - Elemental Evil Rising - Play Bundle" and 142 of 143

Should i make a ticket or is this something that is fixed for all at a later time?

Just for info, under licenses my : Account Entitlements says: Your entitlements data is in sync! So this should not be the issue :)

Still waiting on Legends of Greyhawk extra bundle entry in library.

No response on weather it’s a bug and it’s going to be removed or not.  No response from support and nothing on discord that “officially” indicates anything. 

annoying. you would think 5 minute worth of digging could come up with a response In Some official capacity. 

and If it is a Bug on my or some of our ends, they could tell us how to fix it. 

There are now many broken images on the Legends of Greyhawk portal page. Looks like one divider graphic underneath each h2 tag.

The "Tooltip not found" issue seems to still be occurring in the mobile app.

Application version 2.88 on Android. Have tried deleting and redownloading the Elemental Evil Rising product, but all of the app related issues seem to still exist.

You're the best!