Purchased the Digital + Physical pre-order item from the marketplace 3 days ago and have not received the following pre-order bonuses;

- Dragons of D&D digital art book
- D&D BEYOND Gold Digital Dice set

I did open a support case with Wizards, to which they addressed that the pre-order bonuses will do a type of "drip release" closer to the individual books' release dates, but they did not address the two items above more than saying that the D&D Beyond team will address when these items are meant to be released, but from the description on the promotional bundle they're supposed to be immediate.

Their response;

Customers who pre-ordered digital versions of the upcoming 2024 Core Rule books will receive the following items in the D&D Beyond account. 

Player's Handbook (available now):

• 12 sets of digital dice, one for each class
• 5 static frames, 5 animated frames
• 5 backdrops

DMG (available closer to release date):

• 1 set of digital dice
• 7 static frames, 5 animated frames
• 5 backdrops

MM (available closer to release date):

• 1 set of digital dice
• 7 static frames, 5 animated frames
• 5 backdrops

The verbiage is moreso how certain bonus items clearly state they are coming in future releases/closer to when the book referenced is getting released. By giving an expectation to some items and not others, it makes "Get these items upon pre-order" sound like it's being credited to the consumers' at the time of the preorder being placed, not a tentative date in the future.

If that's just a bad assumption, then a lot of customers are having the same bad assumption given other posts on the forums regarding the same concerns. Verbiage definitely could have been more specific as to set proper expectations for people spending nearly $200 USD.

Is the core book bundle only available in the US? 

I can't find it in the https://dndstore.wizards.com/eu

Quote from Zhalindor_DM >>

Is the core book bundle only available in the US? 

I can't find it in the https://dndstore.wizards.com/eu

 Check out this thread:  https://www.dndbeyond.com/forums/d-d-beyond-general/general-discussion/200093-any-chance-for-physical-digital-core-rulebook

Quote from Allurian219 >>

Quote from Zhalindor_DM >>

Is the core book bundle only available in the US? 

I can't find it in the https://dndstore.wizards.com/eu

 Check out this thread:  https://www.dndbeyond.com/forums/d-d-beyond-general/general-discussion/200093-any-chance-for-physical-digital-core-rulebook

 Thanks!

The player's handbook is available now?  

I thought not until September 17?

I just made the order for the digital and physical.  That is supposed to include the Dragon Art and a set of dice.  Not listed in the invoice.

It doesn't list the bonuses anywhere in the order or on my account that I can find.  Shouldn't it say they are mine, but pre-release or "pre-order" or something like that?

I'm just assuming they will show up later.

The new Player's Handbook comes out in September, correct.  

Quote from LaTiaJacquise >>

Those bonuses have not been released yet, which is why you don't have them :)

I'm curious what language you're seeing that says these bonuses are an 'immediate' release, as I haven't seen that; we've only said that those are bonuses you get 'for preordering the 2024 Core Rulebook Bundle'.

 I saw it in English on https://www.dndbeyond.com/posts/1760-preorder-bonuses-for-the-2024-players-handbook-and

Quote from Chriplodocus >>

Quote from LaTiaJacquise >>

Those bonuses have not been released yet, which is why you don't have them :)

I'm curious what language you're seeing that says these bonuses are an 'immediate' release, as I haven't seen that; we've only said that those are bonuses you get 'for preordering the 2024 Core Rulebook Bundle'.

 I saw it in English on https://www.dndbeyond.com/posts/1760-preorder-bonuses-for-the-2024-players-handbook-and

Preorder Bonuses for the 2024 Player's Handbook and More!

 

 that article doesn't say anything about the bonus items you get with the 2024 core rulebook digital only bundle. it shows on the marketplace you get the Dragons of D&D digital art book,
D&D Beyond Gold digital dice set, and 50th anniversary Gold Dragon mini releasing with the closed beta of the upcoming 3D VTT. is this still a thing? or is it only for the digital/physical bundle only?

Preorder Bonuses for the 2024 Player's Handbook and More! | Dungeons & Dragons (dndbeyond.com)

"The 2024 Player's Handbook arrives September 17, but you can immediately unlock digital preorder bonuses for your D&D Beyond account today! When you preorder the digital 2024 Player's Handbook or the Digital & Physical Core Rulebook Bundle, you'll receive the following digital preorder bonuses:"

The phrase "immediately unlock" seems to imply immediately available to me.  Especially, when highlighted with the exclamation "today!".

The marketing materials are not clear at all about when/how the "Dragons of D&D digital art book" and "D&D BEYOND Gold Digital Dice set" bonuses would be released. Based on the wording in the email I was expecting to see them available, or a link to download the book.

As someone else stated these items do not show on the receipt. They also are not showing on the synced licenses screen at this time.

Does anyone know what these digital bonus items look like?  They're usually very proud of their art, but I don't know if it's worth it (to me) to pre-order. They showed off the gold dragon mini for a non-existent VTT, but what about the frames and backdrops? What about the digital dice? 

They're fine. They've released the 12 dice, and they're basically the same design, almost like a chalky texture. The 20 has been replaced by a symbol and the colour of the dice changes to match each of the classes. The backdrops and frames are ok. Couple of the frames are animated, but IMO are fairly limited with what characters they would work with.

Three of the dice, including the gold set, haven't been released yet.

Personally, I don't find these things worth paying for nor would I go particularly out of my way for them since they don't work in the app (apart from dice and I use physical anyway) - I knew I'd be buying the rule set anyway, so thought I might as well pre-order and get them. So I might be underselling them for you, they're ok, but I mostly use the other sets anyway.

Has anyone managed to get any of their bundle preorder bonuses? I know the min won't be out for some time but the art book or the Dice set since some player able to access the player handbook diceset already.

Quote from LaTiaJacquise >>

Quote from Charles1st >>

Has anyone managed to get any of their bundle preorder bonuses? I know the min won't be out for some time but the art book or the Dice set since some player able to access the player handbook diceset already.

 Only the Player's Handbook bonuses are available now. The artbook and Gold Digital Dice will be released later.

 So there are 12 dice sets released, 1 set is the Golden Dice that will be released in September, what are the other two? Associated with the MM and DMG?

What's the deadline for ordering, to get the pre-order perks, and what's the early release date for pre-orders, vs regular orders?