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    posted a message on Internal Server Error 500

    When I look into the Jarloiter account on the iPad, I see it is connected through my appleID.  

    Posted in: Bugs & Support
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    posted a message on Internal Server Error 500

    Hi, I logged out of this account and tried to log back in through Apple, but received same error page.

    The account I am trying to get back into is Jarloiter.  I still have it open on my tablet, but can't get into it on my computer.

    Posted in: Bugs & Support
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    posted a message on Internal Server Error 500

    When I go into my Jarloiter profile on the iPad, it shows that the account is linked to my apple account.

    What can I do?  Is there any way to get back my account and my purchases? 

    Again, I can see the jar loiter account on my laptop, but I need to use it on my computer.

    I'd really appreciate soem help on this.  I have purchased several books on dndbeyond, and I would like to purchase more, but I need to feel that the system is secure, and that I won't jsut lose everything.   

    Posted in: Bugs & Support
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    posted a message on Internal Server Error 500

    Hi, thank you for getting back to me.  You're right, this is a new account, and not the one with purchases.  The one with purchases is Jarloiter.  I set this one up with Twitch, thinking the I needed to do this to reset the account.

    I am pretty sure that my account is set up with an AppleID.  I didn't seem to have a Twitch account set up when I looked into login on with Twitch.  .

    The request / ticket number is 1052277 as far as I can see.  There is another one, but I described my problem more clearly in this one I think.

     

    Posted in: Bugs & Support
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    posted a message on Internal Server Error 500

    I hope someone coudl help me out with this.  I am using dndbeyond a lot, and I would love to get back to it.

    Yesterday I logged out of my account on my main computer. When I tried to get back in I was sent to a page with a beholder, saying internal server error 500.

    I have written twice to support about this, but received no reply.  

    I am still logged on on my son's iPad and my wife's laptop, but I need to be logged on on my computer.

    I have spent a lot inside dndbeyond, and I really enjoy the system.  

    I saw this thread, but when I followed these instructions I found no reclamation button.  I have no problem in sharing information with Fandom, so I'm not sure if this is the problem.

    https://dndbeyond.zendesk.com/hc/en-us/articles/360015608974-How-to-Reclaim-your-Account-and-Purchases-

    Posted in: Bugs & Support
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