When you embody the essence of Carvana , you attain powers of truly staggering proportions. With your ability to help save your customers so much money on a new vehicle, no one could dispute your expertise on even the most mysterious aspect of...The Trade-In!

Treat Every Customer Like Your Mom

1st-level Advocate Domain feature

You are a bulwark of Carvana, advocating for your customers like you would your own mother. You gain proficiency with heavy armor. You also gain proficiency in the Persuasion skill.

7 Day Money Back Guarantee

1st-level Advocate Domain feature

You can invoke the power of Carvana and our 7DMBG to embolden a customer to strike a blow to traditional dealerships! If you cast a spell with a spell slot of 1st level or higher and target an ally with the spell, that ally can use their reaction immediately after the spell to make one weapon attack against a creature of your choice that you can see.

If the spell targets more than one ally, you choose the ally who can make the attack.

Channel Divinity: Clarify Equity

2nd-level Advocate Domain feature

You can use your Channel Divinity to banish uncertainty and light the way forward for your customer.

As an action, you orate a rousing speech on the how we can help you with your negative equity, letting them know that if it's a very small amount (no more than 20 dollars!), Carvana will cover that difference and they don't need to stress about dealing with their lien holder over such a small amount! You also let them know that if they have less than $2,500 in negative equity, they can roll that much over into a new loan if they finance through Carvana.

With your assistance, the murky waters of dealing with negative equity are cleared for your customer, letting them Be Brave and Zag Forward!

Give You Back Your Saturday

6th-level Advocate Domain feature

By letting the customer know that they always get our best deal right up front, you give the customer back their Saturday, preventing them from feeling like their going to have to have a lengthy negotiation talk.

No negotiation means more time for finding the best vehicle to trade-in for!

Win-Win Equity

8th-level Advocate Domain feature

When the customer has positive equity on their trade-in, you let them know how that equity applies to the amount of the new vehicle and how it reduces the sales tax they pay, since they only pay sales tax on the amount after the positive equity is applied! This insures the customer knows that they are getting the most bang for their buck on their trade-in and thus makes Carvana the only logical choice!

Prepare For Your Car!

17th-level Advocate Domain feature

When all is said and done, the customer is ready to swap vehicles with us. And they want to schedule a day. Now is your time to shine with the light of the Carvana Halo, asking them if they want to come to us or us to come to them.

With the information you have as an expert, you let them know, that if they come to us, they can receive their car from one of our famous, one-of-a-kind Vending Machines (receiving a VM coin as a memento, as well!) Or, if they prefer to stay in, a field advocate will come to them in a hauler carrying their new vehicle. The customer will get to review the new vehicle while our field advocate reviews the old vehicle. Then they get to take the new one for a test spin around the block. If they're happy and want to accept the vehicle, they sign the paperwork, our field advocate loads the old vehicle onto the hauler and takes it away, leaving the customer with a nice, new, shiny vehicle in their driveway.

With expectations set, the customer is ready to answer the all important question...should I stay? Or should I go?