I purchased the adventurer's bundle yesterday (Friday, 20th) and still can't access any of the paid content, nor do I have access to it when I create characters. I put in a ticket shortly after I found the problem, but I am still waiting on a response.
Figured I would check the forum in case there is just something simple I'm overlooking. Thanks anyone able to advise.
P.S.
My account details do reflect my purchase and the charge did go through.
everything looks correct from an account side of things!
You can access your adventures on this page or by heading to the mega menu at the top of the page and hovering over SOURCES followed by selecting the adventure on the right hand side of the menu that drops down.
I'm having the same issue. I purchased "The Forge of Fury" adventure on 3/21/21 and can not access my purchased content. Also there are no directions on how to access the purchased content. If a product KEY is required I not received one.
I have receipts for the purchase but received nothing for my purchase. What is needed to access what I paid for?
So The Forge of Fury adventure will not show up in the source menu as it's own adventure? Okay I see there is a check mark next to The Forge of Fury with in the "Tales from the Yawning Portal" book, because I made that single purchase.
Is this how all purchased content is received and accessed? If so, thank you for the feed back but better directions on how a first time customer is expected to find their purchases would be helpful. Clearly I'm not the first person with this question.
Thank you for the instructions.
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KPO
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I purchased the adventurer's bundle yesterday (Friday, 20th) and still can't access any of the paid content, nor do I have access to it when I create characters. I put in a ticket shortly after I found the problem, but I am still waiting on a response.
Figured I would check the forum in case there is just something simple I'm overlooking. Thanks anyone able to advise.
P.S.
My account details do reflect my purchase and the charge did go through.
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D&D Beyond FoundersHi there,
everything looks correct from an account side of things!
You can access your adventures on this page or by heading to the mega menu at the top of the page and hovering over SOURCES followed by selecting the adventure on the right hand side of the menu that drops down.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
I'm having the same issue. I purchased "The Forge of Fury" adventure on 3/21/21 and can not access my purchased content. Also there are no directions on how to access the purchased content. If a product KEY is required I not received one.
I have receipts for the purchase but received nothing for my purchase. What is needed to access what I paid for?
KPO
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D&D Beyond FoundersYou'll find that here - The Forge of Fury.
Similarly to above, you can find it from the sources menu, but you need to know that it's an adventure from the book "Tales from the Yawning Portal"
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
So The Forge of Fury adventure will not show up in the source menu as it's own adventure? Okay I see there is a check mark next to The Forge of Fury with in the "Tales from the Yawning Portal" book, because I made that single purchase.
Is this how all purchased content is received and accessed? If so, thank you for the feed back but better directions on how a first time customer is expected to find their purchases would be helpful. Clearly I'm not the first person with this question.
Thank you for the instructions.
KPO