Hi I've logged in finally to do some more sessions after lockdown I purchased rise of Tiamat and also had tasha’s cauldron of everything but today as I have logged on I cannot access any of it
I suggest that you file a support ticket by clicking on “contact support” below; My guess is that you inadvertently have two accounts, and the content is in the other account. If I’m right, only support can help you….which is true for most if not all of the reasons you might be having trouble with accessing content.
Hi I've logged in finally to do some more sessions after lockdown I purchased rise of Tiamat and also had tasha’s cauldron of everything but today as I have logged on I cannot access any of it
I suggest that you file a support ticket by clicking on “contact support” below; My guess is that you inadvertently have two accounts, and the content is in the other account. If I’m right, only support can help you….which is true for most if not all of the reasons you might be having trouble with accessing content.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
you were right oh god i feel stupid thankyou
Don’t feel stupid; it’s an incredibly common error around here.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk