I have a problem with 5 locked heros. When my subscription ended I had 7 characters. The unlock selection buttons did not work after I pressed the large commit button in the top. In Firefox I was able to delete two of the heros. I was then able to create one new. But now I have 5 blocked slots with heros I want to use. And one free slot/hero available.
So there are two problems: 1) the unlocking assistant in chrome does not work after subscription ends 2) the system does not auto unlock all heros as soon as the hero count is <= 6
Please help me an unlock my heros. Also would be good to fix the bugs I think.
I have a problem with 5 locked heros. When my subscription ended I had 7 characters. The unlock selection buttons did not work after I pressed the large commit button in the top. In Firefox I was able to delete two of the heros. I was then able to create one new. But now I have 5 blocked slots with heros I want to use. And one free slot/hero available.
So there are two problems: 1) the unlocking assistant in chrome does not work after subscription ends 2) the system does not auto unlock all heros as soon as the hero count is <= 6
Please help me an unlock my heros. Also would be good to fix the bugs I think.
Use the “help portal” link below to submit a help ticket. They should be able to resolve it for you.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
Thanks, I missed that tickets can be opened there, thought is is FAQ style only.