boughts ghost of saltmarsh via the app and it isnt allowing me access to it, figured maybe it didnt go through but when i try to purchase through the app agaion i get "error you already own this item"
Purchasing through the app can cause delays on the app store's side, which are out of DDB's hands. If you still don't have access after a while, you'll need to put in a ticket with the app store first, rather than DDB.
Yeah, my only option with the play store is to refund the purchase and repurchase it, ive put in a ticket with dnd beyond and created this forum post in hopes of communicating wuth someone to confirm its an issue on the app store thats put of their hands, i dont want to end up double charged or make the problem worse if it is indeed a bug on dndbeyond's side
Dndbeyond has no relationship with the appstore. You'll need to go through the appstore to get your refund. If dndbeyond had received notice from the appstore you'd have access to your content already.
boughts ghost of saltmarsh via the app and it isnt allowing me access to it, figured maybe it didnt go through but when i try to purchase through the app agaion i get "error you already own this item"
Purchasing through the app can cause delays on the app store's side, which are out of DDB's hands. If you still don't have access after a while, you'll need to put in a ticket with the app store first, rather than DDB.
Birgit | Shifter | Sorcerer | Dragonlords
Shayone | Hobgoblin | Sorcerer | Netherdeep
Yeah, my only option with the play store is to refund the purchase and repurchase it, ive put in a ticket with dnd beyond and created this forum post in hopes of communicating wuth someone to confirm its an issue on the app store thats put of their hands, i dont want to end up double charged or make the problem worse if it is indeed a bug on dndbeyond's side
Dndbeyond has no relationship with the appstore. You'll need to go through the appstore to get your refund. If dndbeyond had received notice from the appstore you'd have access to your content already.
Buyers Guide for D&D Beyond - Hardcover Books, D&D Beyond and You - How/What is Toggled Content?
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