Make sure the Magic: The Gathering toggle is on. This can be found on the home page when editing a character or on the sheet by clicking the character picture and then selecting Preferences.
If it is on, check that the purchase went through correctly and shows in your list of licenses. You can check by clicking your name at top-right of a page, click Account, then scroll down to Product Licenses. If it is not in there your purchase of the license was not successful. If you don't have license but the money was taken out then please Contact Support by using the Contact Us link at the very bottom of the page. You should also contact support if you do have the license, and the toggle is turned on but you're still unable to view the content.
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Click ✨ HERE ✨ For My Youtube Videos featuring Guides, Tips & Tricks for using D&D Beyond. Need help with Homebrew? Check out ✨ thisFAQ/Guide thread ✨ by IamSposta.
I had a similar problem when purchasing individual spells: mind sliver, chaos bolt, and vortex warp. The money was taken out of my account, but I don’t see the licensing in my listings or in character creation. I’ve tried logging out and back in, but that didn’t seem to update it.
I'm not even seeing whole subclasses. Like, only one for the core book shows up and a few "expanded rules" options but nothing else??? and i have a lot of books and class options. What happened? On previously made characters the content is there as it should be. But not for newly made ones? How do I fix this???
I bought the Guildmasters' Guide to Ravnika, but the content isn't showing up in my character builder.
Make sure the Magic: The Gathering toggle is on. This can be found on the home page when editing a character or on the sheet by clicking the character picture and then selecting Preferences.
If it is on, check that the purchase went through correctly and shows in your list of licenses. You can check by clicking your name at top-right of a page, click Account, then scroll down to Product Licenses. If it is not in there your purchase of the license was not successful. If you don't have license but the money was taken out then please Contact Support by using the Contact Us link at the very bottom of the page. You should also contact support if you do have the license, and the toggle is turned on but you're still unable to view the content.
Click ✨ HERE ✨ For My Youtube Videos featuring Guides, Tips & Tricks for using D&D Beyond.
Need help with Homebrew? Check out ✨ this FAQ/Guide thread ✨ by IamSposta.
The account choice wasn't showing up for me. I might not have been logged in.
I had a similar problem when purchasing individual spells: mind sliver, chaos bolt, and vortex warp. The money was taken out of my account, but I don’t see the licensing in my listings or in character creation. I’ve tried logging out and back in, but that didn’t seem to update it.
What should I do?
I am having this same problem with a background I purchased. Is there a way to contact wotc or dnd beyond for support? I'm not seeing that.
I'm not even seeing whole subclasses. Like, only one for the core book shows up and a few "expanded rules" options but nothing else??? and i have a lot of books and class options. What happened?
On previously made characters the content is there as it should be. But not for newly made ones? How do I fix this???
Having this same issue, submitted a support ticket so we'll see. :/