So I'm trying to create a new character and when I click on any of the aasimar subclasses and hit create I get a crash and it brings up this screen. does anyone have any advice or know how to get some customer service? thanks in advance.
Action
character.RACE_CHOOSE
Payload
{"race":{"entityRaceId":19,"entityRaceTypeId":1228963568,"fullName":"Scourge Aasimar","baseRaceId":24,"description":"<p>Aasimar are placed in the world to serve as guardians of law and good. Their patrons expect them to strike at evil, lead by example, and further the cause o<span>f justice.</span></p>\r\n<p class=\"characters-statblock\" style=\"font-family:Roboto Condensed\"><strong>Racial Traits</strong><br>+2 Charisma, Darkvision, Celestial Resistance, Healing Hands, Light Bearer</p><p>Scourge aasimar are imbued with a divine energy that blazes intensely within them. It feeds a powerful desire to destroy evil — a desire that is, at its best, unflinching and, at its worst, all-consuming. Many scourge aasimar wear masks to block out the world and focus on containing this power, unmasking themselves only <span>in battle.</span></p>","avatarUrl":null,"largeAvatarUrl":null,"portraitAvatarUrl":"https://media-waterdeep.cursecdn.com/avatars/9/645/636329707051656994.jpeg","moreDetailsUrl":"/characters/races/aasimar#ScourgeAasimar","isHomebrew":false,"sourceIds":[15],"groupIds":[13],"type":2,"subRaceShortName":"Scourge","baseName":"Aasimar","racialTraits":[{"definition":{"id":158,"entityTypeId":1960452172,"displayOrder":1,"name":"Ability Score Increase","description":"<p>Your Charisma score incre<span>ases by 2.</span></p>","snippet":null,"hideInBuilder":false,"hideInSheet":true,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":159,"entityTypeId":1960452172,"displayOrder":2,"name":"Age","description":"<p>Aasimar mature at the same rate as humans, but they can live up to <span>160 years.</span></p>","snippet":null,"hideInBuilder":false,"hideInSheet":true,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":160,"entityTypeId":1960452172,"displayOrder":3,"name":"Alignment","description":"<p>Imbued with celestial power, most aasimar are good. Outcast aasimar are most often neutral or <span>even evil.</span></p>","snippet":null,"hideInBuilder":false,"hideInSheet":true,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":161,"entityTypeId":1960452172,"displayOrder":4,"name":"Size","description":"<p>Aasimar have the same range of height and weight <span>as humans.</span></p>","snippet":null,"hideInBuilder":false,"hideInSheet":true,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":162,"entityTypeId":1960452172,"displayOrder":5,"name":"Speed","description":"<p>Your base walking speed i<span>s 30 feet.</span></p>","snippet":null,"hideInBuilder":false,"hideInSheet":true,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":163,"entityTypeId":1960452172,"displayOrder":6,"name":"Darkvision","description":"<p>Blessed with a radiant soul, your vision can easily cut through darkness. You can see in dim light within 60 feet of you as if it were bright light, and in darkness as if it were dim light. You can’t discern color in darkness, only shade<span>s of gray.</span></p>","snippet":"You can see in darkness (shades of gray) up to 60 ft.","hideInBuilder":false,"hideInSheet":false,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":164,"entityTypeId":1960452172,"displayOrder":7,"name":"Celestial Resistance","description":"<p>You have resistance to necrotic damage and radia<span>nt damage.</span></p>","snippet":"You have resistance to necrotic damage and radiant damage.","hideInBuilder":false,"hideInSheet":false,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":165,"entityTypeId":1960452172,"displayOrder":8,"name":"Healing Hands","description":"<p>As an action, you can touch a creature and cause it to regain a number of hit points equal to your level. Once you use this trait, you can’t use it again until you finish a <span>long rest.</span></p>","snippet":"Once per long rest as an action, touch a creature and restore {{characterlevel#unsigned}} hit points.","hideInBuilder":false,"hideInSheet":false,"activation":{"activationTime":1,"activationType":1},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":166,"entityTypeId":1960452172,"displayOrder":9,"name":"Light Bearer","description":"<p>You know the <span>light </span>cantrip. Charisma is your spellcasting abili<span>ty for it.</span></p>","snippet":"You know the light cantrip (CHA).","hideInBuilder":false,"hideInSheet":false,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":167,"entityTypeId":1960452172,"displayOrder":10,"name":"Languages","description":"<p>You can speak, read, and write Common and <span>Celestial.</span></p>","snippet":null,"hideInBuilder":false,"hideInSheet":true,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":170,"entityTypeId":1960452172,"displayOrder":100,"name":"Ability Score Increase","description":"<p>Your Constitution score incre<span>ases by 1.</span></p>","snippet":null,"hideInBuilder":false,"hideInSheet":true,"activation":{"activationTime":null,"activationType":null},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}},{"definition":{"id":171,"entityTypeId":1960452172,"displayOrder":200,"name":"Radiant Consumption","description":"<p>Starting at 3rd level, you can use your action to unleash the divine energy within yourself, causing a searing light to radiate from you, pour out of your eyes and mouth, and threaten to<span> char you.</span></p>\r\n<p>Your transformation lasts for 1 minute or until you end it as a bonus action. During it, you shed bright light in a 10-foot radius and dim light for an additional 10 feet, and at the end of each of your turns, you and each creature within 10 feet of you take radiant damage equal to half your level (rounded up). In addition, once on each of your turns, you can deal extra radiant damage to one target when you deal damage to it with an attack or a spell. The extra radiant damage equals y<span>our level.</span></p>\r\n<p>Once you use this trait, you can’t use it again until you finish a <span>long rest.</span></p>","snippet":"[3rd] Once per long rest as an action, I can radiate bright light in 10-ft radius and dim light for 20 ft. For 1 minute or until I end it as a bonus action, once a turn an attack or spell deals {{characterlevel}} in extra radiant damage to one target, and at the end of your turns all creatures within 10 ft. (including you) take {{(characterlevel/2)@roundup}} in radiant damage.","hideInBuilder":false,"hideInSheet":false,"activation":{"activationTime":1,"activationType":1},"sourceId":15,"sourcePageNumber":null,"creatureRules":[]}}],"weightSpeeds":{"normal":{"walk":30,"fly":0,"burrow":0,"swim":0,"climb":0},"encumbered":null,"heavilyEncumbered":null,"pushDragLift":null,"override":null},"featIds":[107,225,2132,2406,2766,3178,3184,3272,3428,3650,4432,5112,5301,5317,6831,7049,7317,7336,8646,8663,9229,9643,10512,10514,10605,11008,11046,5073,11844,12008,12056,12068,12291,12888,13379,13610,13769,13822,14074,14325,14647,14957,15948,15955,16174,16310,16376,16633,17376,17404,17800,18686,18796,18965,19067,19573,19683,19801,19804,19806,20306,21138,21332,22236,22572,22753,22911,23267,23211,23416,23529,23201,23867,23985,24226,24435,24511,24909,25081,25094,25318,25965,26445,26943,26945,27071,27175,27272,27518,28531,28758,28930,29113,29458,29537,29553,30556,30581,30597,30843,30875,30947,31253,31568,31640,32021,33084,33275,33408,33853,33953,36130,36148,36149,36446,36692,36964,36947,37124,37145,37148,37415,38110,38608,39061,39902,39978,40351,40385,40512,40828,40854,41279,41653,41869,41871,42127,42199,42205,42206,42677,42688,42716,42734,42770,42777,42780,42783,43052,43056,43485,43486,43533,43664,43667,43717,43719,43807,43609,44126,44250,44931,45063,45418,45617,45619,47041,47068,47100,47545,47551,47572,47639,48146,48505,48659,48744,48794,48979],"size":"Medium"}}
Something broke over the weekend with Aasimars. According to a post from a moderator on another thread about this, the dev team knows about it. They decided not to release the fix over the weekend because 1)they didn't want to cause another "performance issue" like what apparently happened Friday and 2) They wanted to test the fix to make sure it wouldn't break something else/make things worse. I believe the expectation is that the fix will roll out today (Monday).
So I'm trying to create a new character and when I click on any of the aasimar subclasses and hit create I get a crash and it brings up this screen. does anyone have any advice or know how to get some customer service? thanks in advance.
Something broke over the weekend with Aasimars. According to a post from a moderator on another thread about this, the dev team knows about it. They decided not to release the fix over the weekend because 1)they didn't want to cause another "performance issue" like what apparently happened Friday and 2) They wanted to test the fix to make sure it wouldn't break something else/make things worse. I believe the expectation is that the fix will roll out today (Monday).
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Hey thank you so much