Is this in the builder or elsewhere? If it’s in the character builder, make sure Eberron and/or MTG content is toggled on in the first tab of the builder. For the changeling, you may also need to turn on playtest content, as last I knew the changeling was still playtest.
A year later I'm having the same problem. I purchased the Changeling race (from Eberron) and it doesn't show up in character creation. I've tried enabling the source options you mention and so far nothing. Was there any support or movement on this since 2019? (oops; read some dates wrong and said 2017 at first)
EDIT 2: OK, I bought the monster instead of race from the Eberron sourcebook. It was only a $2 mistake, so no big deal. I'll read more carefully and not use CTRL+F next time.
My Eberron Content is enabled. My Ravnica content is not appearing as well, though my Volo's Content is.
Is this in the builder or elsewhere? If it’s in the character builder, make sure Eberron and/or MTG content is toggled on in the first tab of the builder. For the changeling, you may also need to turn on playtest content, as last I knew the changeling was still playtest.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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A year later I'm having the same problem. I purchased the Changeling race (from Eberron) and it doesn't show up in character creation. I've tried enabling the source options you mention and so far nothing. Was there any support or movement on this since 2019? (oops; read some dates wrong and said 2017 at first)
EDIT 2: OK, I bought the monster instead of race from the Eberron sourcebook. It was only a $2 mistake, so no big deal. I'll read more carefully and not use CTRL+F next time.