I'd like to purchase the PHB in dndbeyond and I have a code for 50% off from the essentials kit but it says the code is invalid.
I've read in a different topic O's can be 0's, 1's can be i's, so I should try to enter it differently which after 3 tries I also can't do anymore as I'm given the "You failed your Investigation check too many times. Please try again later!" Message. What should I do?
I’d make a list of the possible variations and try again later (repeatedly if necessary, keeping track of what you have tried). Remember that 1s could also be lowercase Ls. You could also trycontacting support
I've already contacted support, waiting to hear back but it's a weird day I realise. The only weird character that could be something else is a 0 or o and I already tried every variation.
The 1s and uppercase 'i's can also be lowercase 'Ls' in case you were not yet able to attempt that. Support is working reduced hours over the holiday, but they should be able to assist you further. :)
I'd like to purchase the PHB in dndbeyond and I have a code for 50% off from the essentials kit but it says the code is invalid.
I've read in a different topic O's can be 0's, 1's can be i's, so I should try to enter it differently which after 3 tries I also can't do anymore as I'm given the "You failed your Investigation check too many times. Please try again later!" Message. What should I do?
I’d make a list of the possible variations and try again later (repeatedly if necessary, keeping track of what you have tried). Remember that 1s could also be lowercase Ls. You could also trycontacting support
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
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I've already contacted support, waiting to hear back but it's a weird day I realise. The only weird character that could be something else is a 0 or o and I already tried every variation.
The 1s and uppercase 'i's can also be lowercase 'Ls' in case you were not yet able to attempt that. Support is working reduced hours over the holiday, but they should be able to assist you further. :)
They contacted me back with the exact code I've been entering, which says it's invalid..
Hoping I have a working code by tomorrow as I have a session planned, we'll see.
I would recommend responding to the Support team with that information if you haven't already, as they will be more able to take further steps.
I replied to the e-mail within minutes. Still haven't heard back though.