This is my first time posting here, so sorry if this is not the correct place or manner to do this.
The other day I was planning on making an Artificer character, so I bought the Alchemist and Armorer Subclass. I had done some research before hand and was told that the Artificer Class would be included for free with any subclass purchased.
Despite buying the subclasses, I still cannot use the Artificer class for any of my characters. Did I do something wrong or is this some sort of glitch? This is my first time buying anything here, so is there something else I need to do? I don't know if you can pull up my account and see my purchase history, but if not, I can include proof that I did purchase the subclasses if needed.
You did not do anything wrong. Here are some things to try:
-in the character builder, on the home page, turn on Eberron content. I don't think this is supposed to be necessary any more, but it is the simplest thing to try
-check your entitlements: Cilck on your user name in the upper right of this page; choose Account and then the Marketplace tab. Look under "Account entitlements" if it says you need to sync, click the sync button
-while you are on that page, scroll down to "Current Produce LIcenses". Do you see the Alchemist and the Armorer listed there? If not, it's possible that you inadvenrtently have 2 accounts here. (It happens more often than you would believe)
Please check back in and let us know what did or did not work.
I checked everything and it still didn't work. I turned on Eberron content, my account is synced, and it says I have Alchemist, Armorer, and Artificer under my Product Licenses. I even says that the Artificer was a bonus. I have been apart of campaigns where the class was shared with me, so I know how to use it in character creation, but I don't see it at all.
I suggest two things, then. 1) post a link to a character where you can’t see artificer and 2) submit a support ticket using the contact us button below.
This is my first time posting here, so sorry if this is not the correct place or manner to do this.
The other day I was planning on making an Artificer character, so I bought the Alchemist and Armorer Subclass. I had done some research before hand and was told that the Artificer Class would be included for free with any subclass purchased.
Despite buying the subclasses, I still cannot use the Artificer class for any of my characters. Did I do something wrong or is this some sort of glitch? This is my first time buying anything here, so is there something else I need to do? I don't know if you can pull up my account and see my purchase history, but if not, I can include proof that I did purchase the subclasses if needed.
You did not do anything wrong. Here are some things to try:
-in the character builder, on the home page, turn on Eberron content. I don't think this is supposed to be necessary any more, but it is the simplest thing to try
-check your entitlements: Cilck on your user name in the upper right of this page; choose Account and then the Marketplace tab. Look under "Account entitlements" if it says you need to sync, click the sync button
-while you are on that page, scroll down to "Current Produce LIcenses". Do you see the Alchemist and the Armorer listed there? If not, it's possible that you inadvenrtently have 2 accounts here. (It happens more often than you would believe)
Please check back in and let us know what did or did not work.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I checked everything and it still didn't work. I turned on Eberron content, my account is synced, and it says I have Alchemist, Armorer, and Artificer under my Product Licenses. I even says that the Artificer was a bonus. I have been apart of campaigns where the class was shared with me, so I know how to use it in character creation, but I don't see it at all.
I suggest two things, then. 1) post a link to a character where you can’t see artificer and 2) submit a support ticket using the contact us button below.
Trying to Decide if DDB is for you? A few helpful threads: A Buyer's Guide to DDB; What I/We Bought and Why; How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Content by ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
I submitted a ticket and they were able to fix it. Thank you for trying to help.