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Hello guys, I''d like to know if this bug happened before, and if it got resolved.
I bought PHB, dm guide, Tasha and Xanathar, all got approved and showing on my credit card.
But when I get to dnd beyond, it shows that I just bought PHB and xanathar, I already openned a ticket hours ago, and nothing about it.
I bought using apple App Store, I opened a ticket there too to say I didnt receive my stuff, but nothing as well
I already openned a ticket hours ago, and nothing about it.
It can take the team up to a few days to respond to tickets. Please have a bit more patience (and don't submit any more tickets)
You can try going to Account Marketplace and checking your entitlements are in sync
Find my D&D Beyond articles here
Establish boundaries. And if anyone crosses them, speak up. If they don’t listen, there’s always cloudkill … -Tasha
Establish boundaries. And if anyone crosses them, speak up. If they don’t listen, there’s always cloudkill …
-Tasha
Hello guys, I''d like to know if this bug happened before, and if it got resolved.
I bought PHB, dm guide, Tasha and Xanathar, all got approved and showing on my credit card.
But when I get to dnd beyond, it shows that I just bought PHB and xanathar, I already openned a ticket hours ago, and nothing about it.
I bought using apple App Store, I opened a ticket there too to say I didnt receive my stuff, but nothing as well
It can take the team up to a few days to respond to tickets. Please have a bit more patience (and don't submit any more tickets)
You can try going to Account Marketplace and checking your entitlements are in sync
Find my D&D Beyond articles here