Purchases made from places other than the webstore on this site can take a while to process due to the other stores payment systems "telling" DDB you bought the books. Sometimes all of them, others just parts of the order. It is best to buy the content her on this site if immediate access is required.
Give it a few days and you will likely have your content.
Rollback Post to RevisionRollBack
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.
To post a comment, please login or register a new account.
Hello guys, I''d like to know if this bug happened before, and if it got resolved.
I bought PHB, dm guide, Tasha and Xanathar, all got approved and showing on my credit card.
But when I get to dnd beyond, it shows that I just bought PHB and xanathar, I already openned a ticket hours ago, and nothing about it.
I bought using apple App Store, I opened a ticket there too to say I didnt receive my stuff, but nothing as well
It can take the team up to a few days to respond to tickets. Please have a bit more patience (and don't submit any more tickets)
You can try going to Account Marketplace and checking your entitlements are in sync
Find my D&D Beyond articles here
Purchases made from places other than the webstore on this site can take a while to process due to the other stores payment systems "telling" DDB you bought the books. Sometimes all of them, others just parts of the order. It is best to buy the content her on this site if immediate access is required.
Give it a few days and you will likely have your content.
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.