I'm stuck on the Confirmation screen. Every time I click the Place Order button it loops me back to the Payment screen and gives me this error message: "The payment you submitted is not valid. Please re-enter payment information."
Which is wild because A.) it's the same card I ordered the Monster Manual with, and 2.) whatever card info I put in should be valid for a $0.00 transaction.
Has this been resolved? I can't even get the free content right now. Odd thing is...it accepted by one year subscription perfectly.
Bookmark. Still waiting if there's any other way to claim, won't enter any private data for a free "item", as we always got free material via a simple claim link without further ado, this just smells fishy.
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Has this been resolved? I can't even get the free content right now. Odd thing is...it accepted by one year subscription perfectly.
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Plus 1 to the won't get past the shipping screen, even though I've re-entered all of my info and I know that its accurate.
Greetings!
I had the same problem. Fixed it!
After adding to basket I had to update my address ("Province" was missing for some obscure reason).
After that I could add my credit card information and proceed (I had to update my address a 2nd time for payment).
I hope this help!
P.S. (Yes it's free)
Bookmark. Still waiting if there's any other way to claim, won't enter any private data for a free "item", as we always got free material via a simple claim link without further ado, this just smells fishy.