Three days ago I ordered the Annual Hero Subscription, though it hasn't activated. It says 'Your order:D&D BEYOND HERO ANNUALLY$25.99/yr ' When I go to the subscription area for the Market Place, but when I check my account it says I have no active Subscription, and I don't get the benefits of it.
Three days ago I ordered the Annual Hero Subscription, though it hasn't activated. It says 'Your order:D&D BEYOND HERO ANNUALLY$25.99/yr ' When I go to the subscription area for the Market Place, but when I check my account it says I have no active Subscription, and I don't get the benefits of it.
Send a ticket to support.
Please submit this issue to Zendesk customer service. They'll be able to help with all account/payment issues.
https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
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