The app says a book I own (the new dragon one) has an update available for downloading. It starts the download then reverts to the update available notification.
This time around its Dragon Delves and The Crooked Moon (both books). Tried clearing the app cache, & uninstalling and reinstalling, but as soon as you close the app and restart it, shows "Update Available" and fails to update after trying. Google Play, Beyond, and tablet is all up to date - its on DDB's end that somethings broke.
The app says a book I own (the new dragon one) has an update available for downloading. It starts the download then reverts to the update available notification.
Steps to resolve, please.
Hi @Support, this problem is persisting. Please advise.
The app says a book I own (the new dragon one) has an update available for downloading. It starts the download then reverts to the update available notification.
Steps to resolve, please.
This time around its Dragon Delves and The Crooked Moon (both books). Tried clearing the app cache, & uninstalling and reinstalling, but as soon as you close the app and restart it, shows "Update Available" and fails to update after trying. Google Play, Beyond, and tablet is all up to date - its on DDB's end that somethings broke.
Hi @Support, this problem is persisting. Please advise.
I am experiencing the same issue.
Are you using iOS or Android?
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Android v. 15