Not long ago I bought digital edition of Xanathar's Guide to Everything book, and despite paying the money and completing the purchase, I received no email and the purchase is not in my history.
Do you live in the USA, if no then: The money has probally tranfered to a bank medium where the money, then will by tranfers to WOTC, then you will get the produkt.
Is the transaction finalized or still pending? If it’s pending but the purchase was not successful, I’d expect the charge to go away within a day or two. You might be able to call your bank and get that expedited.
Hello everyone.
Not long ago I bought digital edition of Xanathar's Guide to Everything book, and despite paying the money and completing the purchase, I received no email and the purchase is not in my history.
I sent a ticket, but has anyone faced this issue?
Do you live in the USA, if no then: The money has probally tranfered to a bank medium where the money, then will by tranfers to WOTC, then you will get the produkt.
If you live in Amarica the just wait a day
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ModeratorIs the transaction finalized or still pending? If it’s pending but the purchase was not successful, I’d expect the charge to go away within a day or two. You might be able to call your bank and get that expedited.
If it’s finalized, though, then you may want to contact customer support.
http://dndbeyond.link/SubmitTicket
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