Throughout this past week, my players and I have experienced ongoing issues with dice rolls in the Maps VTT.
Every time a player or I attempt to roll dice, we receive an “An Error Occurred” message. We’ve had to close the error pop-up and check the game log history to see results instead of watching them live, which is pretty inconvenient. While we’ve managed by calling out rolls manually, it slows down play and really defeats the purpose of using a digital roller and VTT. To be clear, this is happening with EVERY SINGLE dice roll, which to my knowledge has never happened before.
I saw that there were broader site issues earlier in the week having to do with the forums, which I understand have been mostly resolved. However, this specific dice roll error is still happening and was occurring as recently as during my game last night.
Could anyone clarify if the development team is aware of this issue and whether a fix is in the works? If so, is there an estimated timeline for when it will be resolved?
Thanks for checking in. I ran my game last night and it worked normally.
Does the team know what was causing the problem and how it was resolved? It would be helpful to know.
Per Zac: "We are doing some work on some related services and a small amount of that code was erroneously deployed, which caused problems given the rest of the code it was expecting didn't exist in production yet."
So nothing that you or your players did, just some goblin code causing shenanigans :)
Rollback Post to RevisionRollBack
Your Friendly Neighborhood Community Manager (she/her) You can call me LT. :)
CM Hat On| CM Hat Off Generally active from 9am - 6pm CDT [GMT-5]. Thank you for your patience if you message me outside of those hours!
Throughout this past week, my players and I have experienced ongoing issues with dice rolls in the Maps VTT.
Every time a player or I attempt to roll dice, we receive an “An Error Occurred” message. We’ve had to close the error pop-up and check the game log history to see results instead of watching them live, which is pretty inconvenient. While we’ve managed by calling out rolls manually, it slows down play and really defeats the purpose of using a digital roller and VTT. To be clear, this is happening with EVERY SINGLE dice roll, which to my knowledge has never happened before.
I saw that there were broader site issues earlier in the week having to do with the forums, which I understand have been mostly resolved. However, this specific dice roll error is still happening and was occurring as recently as during my game last night.
Could anyone clarify if the development team is aware of this issue and whether a fix is in the works? If so, is there an estimated timeline for when it will be resolved?
-Drew
drewdisario
@drewdisario
This has been anoying me all week as well.
Same here
-
View User Profile
-
View Posts
-
Send Message
D&D StaffHey Drew! Saw your reply and wanted to keep things on-topics, so am replying here.
Per the Maps product manager in Discord, this should have been fixed as of last week. Are you still seeing this issue persist?
Your Friendly Neighborhood Community Manager (she/her)
You can call me LT. :)
CM Hat On | CM Hat Off
Generally active from 9am - 6pm CDT [GMT-5].
Thank you for your patience if you message me outside of those hours!
Useful Links: Site Rules & Guidelines | D&D Educator Resources | Change Your Nickname | Submit a Support Ticket

Thanks for checking in. I ran my game last night and it worked normally.
Does the team know what was causing the problem and how it was resolved? It would be helpful to know.
-Drew
drewdisario
@drewdisario
-
View User Profile
-
View Posts
-
Send Message
D&D StaffPer Zac: "We are doing some work on some related services and a small amount of that code was erroneously deployed, which caused problems given the rest of the code it was expecting didn't exist in production yet."
So nothing that you or your players did, just some goblin code causing shenanigans :)
Your Friendly Neighborhood Community Manager (she/her)
You can call me LT. :)
CM Hat On | CM Hat Off
Generally active from 9am - 6pm CDT [GMT-5].
Thank you for your patience if you message me outside of those hours!
Useful Links: Site Rules & Guidelines | D&D Educator Resources | Change Your Nickname | Submit a Support Ticket
