I recently got an email stating that, due to the Gemstone Dice Set not being migrated over to the new 3D Dice system, I would be getting three sets of "Gift Dice" - one each of a 5-8 Variation set, a "Tier Two" set, and one of the "Advanced Dice".
The problem therein lies that I already have every single available dice set that isn't from a pre-order bonus (to my knowledge).
I'm disappointed and, rightfully, confused at what might be done to provide compensation for someone like me that doesn't have the option to get these new dice. Might I ask what is being done for this, if anything?
I've just noticed the same thing. The Emerald dice were my favorite dice on this site, the only ones I ever used, and now I can't?? I paid money for that set, and now I can't use it.
Yeah my one character uses the purple gem dice and now they're gone. Along with several promotional dice sets I got from having the master tier subscription.
Hello,
I recently got an email stating that, due to the Gemstone Dice Set not being migrated over to the new 3D Dice system, I would be getting three sets of "Gift Dice" - one each of a 5-8 Variation set, a "Tier Two" set, and one of the "Advanced Dice".
The problem therein lies that I already have every single available dice set that isn't from a pre-order bonus (to my knowledge).
I'm disappointed and, rightfully, confused at what might be done to provide compensation for someone like me that doesn't have the option to get these new dice. Might I ask what is being done for this, if anything?
Similar problem here. And also with the Battle for Beyond dice pack. I purchased it and now they are giving it for free?
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ModeratorI’d recommend discussing it with customer support.
http://dndbeyond.link/SubmitTicket
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
And what kind of ticket should we open?
I've just noticed the same thing. The Emerald dice were my favorite dice on this site, the only ones I ever used, and now I can't?? I paid money for that set, and now I can't use it.
I did this last month. Twice. And they STILL have not gotten back to me.
Yeah my one character uses the purple gem dice and now they're gone. Along with several promotional dice sets I got from having the master tier subscription.
wait is their a list of what stuff they've removed because honestly at this point its not support i want to contact... its the complaints department.