Yesterday, it started happening to me: the portrait pictures of my characters gradually disappeared, not just for my own characters but also for my players' characters. Now none of my characters have a working profile picture anymore. It's even stranger with the backgrounds, as some characters still have them while others are completely white. The only things left are a picture icon and "Character portrait." The information on the character sheet is still there, and dice rolls still work, but something about this is odd. Has anyone else experienced this?
Yesterday, it started happening to me: the portrait pictures of my characters gradually disappeared, not just for my own characters but also for my players' characters. Now none of my characters have a working profile picture anymore. It's even stranger with the backgrounds, as some characters still have them while others are completely white. The only things left are a picture icon and "Character portrait." The information on the character sheet is still there, and dice rolls still work, but something about this is odd. Has anyone else experienced this?
This is a frequent problem for some people due to some of the tracking cookies D&D Beyond uses. Clearing out the cookies and site data associated with dndbeyond.com, restarting the browser, and then logging in again is often effective.
Yesterday, it started happening to me: the portrait pictures of my characters gradually disappeared, not just for my own characters but also for my players' characters. Now none of my characters have a working profile picture anymore. It's even stranger with the backgrounds, as some characters still have them while others are completely white. The only things left are a picture icon and "Character portrait." The information on the character sheet is still there, and dice rolls still work, but something about this is odd. Has anyone else experienced this?
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This is a frequent problem for some people due to some of the tracking cookies D&D Beyond uses. Clearing out the cookies and site data associated with dndbeyond.com, restarting the browser, and then logging in again is often effective.
pronouns: he/she/they
Thanks for your help! After deleting the cookies and logging in again, everything is working again.