I've preordered The Horrors Within, but I can't read it

I've preordered The Horrors Within early access (I'm from Spain) and I can't read the book because everytime I click on any chapter it sends me to this: https://marketplace.dndbeyond.com/BB-Ravenloft-WK15/6015000?pid=DB6015000

What's going on?

Thanks in advance.

I have a hero tier suscription. Everything is in sync. Can you give me a solution? 

I have a Master Tier Subscription and my licences are uptodate and have exactly the same problem can't get past the contents page, though the Marketplace does say I own this digital product so there's that. 

The licences page says I own it but it also say "product key"*

Which presumably is a permissions issue, since I've redeem the code from my purchase its just not apparently doing anything about it. 

Exact same issue here. Master tier. Everything in sync, clicking chapters lead me to a store page that says I own the product. The book is also not listed as "purchased" in my library. I also bought the book through redeeming a key.

I have the exact same issue in the UK. Master Tier subscription, Ravenloft: The Horrors Within shows correctly among my Current Product Licences and the Marketplace registers that I own the digital copy but I still can't access it. 

Quote from Torstein558 >>

Exact same issue here. Master tier. Everything in sync, clicking chapters lead me to a store page that says I own the product. The book is also not listed as "purchased" in my library. I also bought the book through redeeming a key.

 4pm on the 3rd and just checked.  No change.  

I am seriously wondering if D&D actually beta test their release systems to check if it works before putting it out live. 

My YouTube algorithm is currently alive with review copies of the blessed book - which must be nice to actually be able to read it.  

Approaching 24 hours later and no change.  Its perplexing. 

Also having the same issue, it seems to be an issue with having it as a redeemed code rather than purchased. 

Funny since i never redeemed a code, i bought the book alongside a physical copy which means i had to buy it through the partner site dndstore.wizards.com since i don't live in the US. The partner site only works with Wizards accounts while dndbeyond is my google account. These a accounts are linked which seems to have resulted in the license counting as a redeemed code instead.

For those who are confused. In the EU we can buy the digital copies on the US store which dndbeyond defaults to but for physical orders outside of the US all purchases go through the WOTC website instead of dndbeyond. 

I can note that my licenses are synced and cookies cleared.

Yes, I did the same as you Oscardyl and bought the physical + digital version at the EU Wizards store, so that might be at the root of the problem.

It seems we can draw the conclusion that they don't have early access activated for redeemed codes on dnd beyond. Which includes anyone who has purchased the physical copy alongside the digital copy in the EU.

But that doesn't match my past experience of getting early access on the 2024 Dungeon Master's guide that I bought the same way. Did something change recently? 

I received confirmation on the DnD discord that the devs are working on a fix.

That is good news.  Thanks.  Weird how this issue didn't occur when Faerun and the 2024 books came out.

I wonder what changed?