Monstrous Compendium Vol. 1: Spelljammer Creatures
Frozen Sick
D&D Beyond Basic Rules
Basic Rules (2014)
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Monstrous Compendium Vol. 1: Spelljammer CreaturesFrozen SickD&D Beyond Basic RulesBasic Rules (2014)Sign in to view your library & saved favorites.
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Hi I recently spent $160 on the marketplace, the first transaction declined due to my billing address being entered wrong. The second time I charged it it worked with the updated billing address. However look at my banking account I now have been charged twice for the same transaction. What should I do?
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ModeratorAre those transactions still pending? If so, it might just be waiting for your bank to clear it and release the funds. That typically takes 1-3 days, depending on the bank. You can sometimes call the bank and get them to speed it up.
If the transactions are both finalized, though, then I’d recommend contacting customer support:
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/226962-customer-support
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