Lost Access to some Shared Content

I haven’t had any issues with using content n accessible to me via shared content before, but all of the sudden I just can’t use options previously available to me or view monster stat blocks or magic items. I had a brief issue where I couldn’t view Arcana Unleashed shortly after my friend had gotten it, but suddenly lost access to it. That cleared up? But now I’ve lost access to Strixhaven and Sword Coast Adventurer’s Guide. The character sheets I’ve been trying to use are all in our shared campaign, my friend with content sharing enabled is, as well, and I’ve checked and all my purchases are synced up. It even still says I have these books downloaded on the mobile app, I just can’t view them anymore. I don’t know if this is because of recent updates to the website or something else, but I’d like any help available to try to get this figured out.

Quote from Black_Dwarf_Star11 >>

I haven’t had any issues with using content n accessible to me via shared content before, but all of the sudden I just can’t use options previously available to me or view monster stat blocks or magic items. I had a brief issue where I couldn’t view Arcana Unleashed shortly after my friend had gotten it, but suddenly lost access to it. That cleared up? But now I’ve lost access to Strixhaven and Sword Coast Adventurer’s Guide. The character sheets I’ve been trying to use are all in our shared campaign, my friend with content sharing enabled is, as well, and I’ve checked and all my purchases are synced up. It even still says I have these books downloaded on the mobile app, I just can’t view them anymore. I don’t know if this is because of recent updates to the website or something else, but I’d like any help available to try to get this figured out.

How recently did you sync your entitlements?
Did those shared games end/get deleted?
Did you sign in a different way & your account didn't save?

Quote from Black_Dwarf_Star11 >>

The character sheets I’ve been trying to use are all in our shared campaign, my friend with content sharing enabled is, as well, and I’ve checked and all my purchases are synced up. It even still says I have these books downloaded on the mobile app, I just can’t view them anymore.

You may also want to check if the friend who enabled content sharing has let their subscription lapse.

I don’t think it’s that because I still have access to a large number of sourcebooks from this guy, it’s just these two.

I resynced after I noticed there was an issue and the game/campaign having existed for about 4 years now. It’s all on the same campaign. I was logged out of my account recently (friend was using my laptop), but I logged back into my usual account without incident. Others players in said campaign have noticed the same issue.

Quote from Black_Dwarf_Star11 >>

I don’t think it’s that because I still have access to a large number of sourcebooks from this guy, it’s just these two.

Did anyone recently leave the campaign? If the only person in the group who owned those books left, they wouldn't be shared anymore.