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Hello all,
I placed an order for the Volo's core races, it was listed as $2.99 but I was charged $22.98.
if you think about it, this is very unacceptable. I checked my credit card and was indeed charged the $22.98. Any thoughts?
If you have a query about billing or purchases, please direct those to the support team, via the D&D Beyond support site.
From a quick glance, you made a purchase of $22.98 for 2 items, so there's an additional item there for $19.99 (one of the core books maybe?)
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca GolinsIf you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
there was nothing else purchased.
Please contact the D&D Beyond support site.
I want to just suggest to everyone to probably hold on on buying anything as there are apparently a lot of issues at the moment.
An overcharge of $19.99 would be unacceptable at any other merchant.
Thanks!
Hi whalebro,
there's clearly an issue with your purchase, but the moderator team just don't have the tools to be able to help you.
Please head over to the D&D Beyond support site. The support team will be able to assist you with this matter.
Hello all,
I placed an order for the Volo's core races, it was listed as $2.99 but I was charged $22.98.
if you think about it, this is very unacceptable. I checked my credit card and was indeed charged the $22.98. Any thoughts?
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D&D Beyond FoundersIf you have a query about billing or purchases, please direct those to the support team, via the D&D Beyond support site.
From a quick glance, you made a purchase of $22.98 for 2 items, so there's an additional item there for $19.99 (one of the core books maybe?)
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
there was nothing else purchased.
-
View User Profile
-
View Posts
-
Send Message
D&D Beyond FoundersPlease contact the D&D Beyond support site.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
I want to just suggest to everyone to probably hold on on buying anything as there are apparently a lot of issues at the moment.
An overcharge of $19.99 would be unacceptable at any other merchant.
Thanks!
-
View User Profile
-
View Posts
-
Send Message
D&D Beyond FoundersHi whalebro,
there's clearly an issue with your purchase, but the moderator team just don't have the tools to be able to help you.
Please head over to the D&D Beyond support site. The support team will be able to assist you with this matter.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊