Hello! I tried beyond20 add-on. (It connects dndbeyond and roll20 with scripts and allows to use dndbeyond character sheets on roll20). It turned to be useless for me so I deleted it. But now mega-menus on dndbeyond aren't working. Here's a message about an error (from console): "GET https://media.dndbeyond.com/mega-menu/6dc3b250c005cdd2dbe5.megaMenu.bundle.js net::ERR_ABORTED 403". So all the menus become just a clickable lists of hyperlinks (Like when mega-menus haven't yet been added). My character sheet data also can not be recieved from the server. When I try to open my sheet I recieve only a white screen. (The error is "Failed to load resource: the server responded with a status of 403 ()"). Here's both problems described with one screenshot. White background used to be my character sheet. (Link below is a screenshot uploaded on google drive) https://drive.google.com/file/d/10pNk5ok9xAO4IdDwEva5y0elIKtqSmDY/view?usp=sharing My character link is https://www.dndbeyond.com/profile/Casi_DnD/characters/26590595 I use latest version of Google Chrome. Can you help me, please? P.S.: Sorry for probable mistakes, English isn't my native language.
UPD: I tried to clean a cache of both sites and reinstall an add-on. Didn't help. Also, Incognito mode doesn't help too. I start to think that reinstalling a browser is the best way to solve these problems.
Ahah, that's ironic. I can see the page of support team you linked only as a white screen with a bunch of hyperlinks XD I mean, It's working but the site hasn't got any design. However, I'm very glad that you're trying to help me. Thank you very much, Stormknight. UPD: Now it just closes with the error 502. Classic. P.S.: My words to you aren't sarcasm, I'm really thankful to you.
Hello! I tried beyond20 add-on. (It connects dndbeyond and roll20 with scripts and allows to use dndbeyond character sheets on roll20). It turned to be useless for me so I deleted it. But now mega-menus on dndbeyond aren't working. Here's a message about an error (from console): "GET https://media.dndbeyond.com/mega-menu/6dc3b250c005cdd2dbe5.megaMenu.bundle.js net::ERR_ABORTED 403".
So all the menus become just a clickable lists of hyperlinks (Like when mega-menus haven't yet been added).
My character sheet data also can not be recieved from the server. When I try to open my sheet I recieve only a white screen. (The error is "Failed to load resource: the server responded with a status of 403 ()").
Here's both problems described with one screenshot. White background used to be my character sheet. (Link below is a screenshot uploaded on google drive)
https://drive.google.com/file/d/10pNk5ok9xAO4IdDwEva5y0elIKtqSmDY/view?usp=sharing
My character link is https://www.dndbeyond.com/profile/Casi_DnD/characters/26590595
I use latest version of Google Chrome. Can you help me, please?
P.S.: Sorry for probable mistakes, English isn't my native language.
UPD: I tried to clean a cache of both sites and reinstall an add-on. Didn't help. Also, Incognito mode doesn't help too. I start to think that reinstalling a browser is the best way to solve these problems.
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D&D Beyond FoundersHi there Casi_DnD,
are you using a VPN service? NordVPN has known issues with their software that can cause issues like this.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Hi Stormknight. I use only an AdBlock add-on and I believe it doesn't cause any issues. I tried to turn it off. Didn't help too.
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D&D Beyond FoundersBefore you go down the route of reinstalling your browser - do you have a different browser (or the ability to install one) that you could try?
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Sure. I can install another browser on my PC or try to use a Chrome on my tablet (based on Android). What option has more priority?
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D&D Beyond FoundersI recommend trying a different browser on the same PC if you're ok with that. 🙂
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Oh, sure. Thank you for your help, Stormknight! I'll try it.
I tried a Microsoft Edge browser. Multi-menus are still simple and my character sheet is a clean page. But this page has changed its appearance. It looks like some known issues. Here's one of known character sheet with the same problem. https://www.dndbeyond.com/characters/21228659/V1wb1H . Also here's a link to a thread with the same character sheets' appearance: https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/54250-character-sheet-access-issues.
UPD: Figured out that you can see the same page with another appearance. So the screenshot is linked now.
https://drive.google.com/file/d/1sSGtRHjuZazbzdUcT4R_dWl5nsgPKzlR/view?usp=sharing
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D&D Beyond FoundersOof, we're outside of my area of expertise.
I can see the character you linked just fine, so it's not an issue with the character:
https://www.dndbeyond.com/profile/Bananabattlehammers/characters/21228659
Please can you raise a ticket with the support team?
https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Ahah, that's ironic. I can see the page of support team you linked only as a white screen with a bunch of hyperlinks XD I mean, It's working but the site hasn't got any design.
However, I'm very glad that you're trying to help me. Thank you very much, Stormknight.
UPD: Now it just closes with the error 502. Classic.
P.S.: My words to you aren't sarcasm, I'm really thankful to you.