Subscription Lapse Problem - Bugs & Support - D&D Beyond General - D&D Beyond Forums - D&D Beyond

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Subscription Lapse Problem

#1 Oct 25, 2017
Comatose
Comatose

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- Rhymer
- Join Date: 7/16/2017
- Posts: 31
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The fee for my Master Subscription was taken out of the bank Monday, but even after clearing my cache I still cannot access my characters or share my books with my players. I'm not sure who to contact regarding this.

Thank you for any aid you can give.

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#2 Oct 25, 2017
firehawk2324
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Insiders
- Arisen from the Ashes
- Join Date: 3/21/2017
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Please contact the D&D Beyond support site. They will be able to help you with your issue.

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A dwarf with a canoe on his back? What could go wrong?
#4 Oct 26, 2017
HartlessD20
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- (Perfect)
- Join Date: 3/10/2017
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Comatose,

This should be fixed for you now. Please let me know if it is not.

Thanks!

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I am the Inquisitor Imperitus. I am judge, jury, and executioner. Draw your last breath now, as I send you to the Nine Hells.
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