I'm having some difficulties accessing my content on the app. Android 5.0.y1, Samsung Galaxy s4.
The app crashes every time I try to download content (as soon as it finishes) and sends me back to home screen. Also, whenever I try to access my content on the app, I get this message:
I should note that my internet connection is absolutely fine. Or ar least functioning as reasonably as I can expect it to.
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I'm not - nor was I ever - your "obstacle" until you've deemed me as such, nor am I your wallet, my hard earnt money is not yours by deault.
Je suis Consumer - We are the foundation, the floor beneath your rug. our support is the fate of every retail product, business, and franchise. for success you need support.
I will always miss what you were, but I will never miss what you've become.
Not having any trouble on my phone (Android 6.0.1), but my tablet (Android 5.1) won't complete any downloads. It seems to crash, and while the content appears downloaded (the bookmark symbol appears) after restarting the app, it crashes when I click the source or I receive an error message about trying again on an active internet connection despite being on my home wifi. After trying to reinstall on my tablet, I'm also now receiving a login error.
Additionally, both versions appear to redownload the manifest.json file each time they're launched, which doesn't seem intentional or economical.
I've got the same problems with my phone. It's android 5.1 too.
Also noticed on my android every time I open the app it redownloads the manifest.json.
Not sure if this is happening on iOS, but I have noticed (re)launches of the app take a long time (30-60 seconds of wheel spinning). It makes me think that the app is downloading something.
Not having any trouble on my phone (Android 6.0.1), but my tablet (Android 5.1) won't complete any downloads. It seems to crash, and while the content appears downloaded (the bookmark symbol appears) after restarting the app, it crashes when I click the source or I receive an error message about trying again on an active internet connection despite being on my home wifi. After trying to reinstall on my tablet, I'm also now receiving a login error.
Additionally, both versions appear to redownload the manifest.json file each time they're launched, which doesn't seem intentional or economical.
I've got the same problems with my phone. It's android 5.1 too.
Android 7.1.1 - With the app open at the main compendium screen, let your phone auto-lock or hit the power button to lock. When you open and unlock it again, the titles ("Rules" "Adventures") are shrunk down to half-size. Opening a rulebook and going back changes it back.
When trying to go to any section of any of the books via the table of contents I get the following.
However swiping sideways does work.
On android
Same issue. Links in any of the table of contents for my books takes me to a 'webpage not available' page. I can swipe through the books just fine or use the navigation that pops up on the bottom of the screen when you tap it. Similarly, clicking on any image also takes me to a 'webpage not available' page.
On my Kindle, I've installed the Google Play Store and the D&D Beyond App. It launches and lets me download content. However, when I try to view downloaded content, I get "Error: There was an error loading the compendium source. Try again with an active internet connection or contact support if the problem persists." I'm probably missing some basic piece of infrastructure that comes on a standard (non-Kindle) Android device. Any advice?
I tried deleting the app and clearing the app cache before reinstalling. This time I only tried downloading one thing. It downloaded, switched me to the Twitch Authorise page in Chrome, Authorised, auto-switched back and it was loaded. Clicked on it and... the error other people are getting saying I need a better connection or something.
This is through Bluestacks using the latest Android OS.
So unless people have some other suggestion on how to get this thing to work, I'm done.
PHB error: looking at the wizard level table. If I click on "ability score improvement" link, I am taken to the barbarian page not the wizard specific one.
In the Monster Manual, each chapter of monsters starting with a certain letter also includes the first monster of that chapter on the first "page".
Example screenshot of the letter "E":
At first, I couldn't find Elementals in the monster manual, because the menu at the bottom made me think "Elves (Drow)" was the first entry for "E | Monsters"
Search is completely freezing the app. Either search button. I can merrily scroll the pages up and down, then hit either search button and the app hangs. No more scrolling. One clue: It had worked when I’d only downloaded a couple of books. I now have most of the rules (I unloaded the Basic Rules and haven’t loaded MM) and have loaded a few adventures in LMoP, WPM and ToH.
EDIT: got this one for you (I'm frequently L3 support at work and what I wrote made my mind figure it out). I reloaded the Basic Rules. Search works again. My results from my earlier searches had hits in the Basic Rules. The hits were in content not loaded! Make me an offer ;-)
I had a crazy hiccup while at work. DDB is amongst the many game-related sites blocked by default by our shiny new corporate Palo Alto router. I tried to used the app to show friends at work, forgetting this. The app thought I had no content available - it was all showing up in Marketplace. I turned WiFi off and restarted the app a couple of times and it all came back.
Not sure if this is a bug or a feature, but I tried making a bookmark that I thought was going to take me to the Fighter level table. However, the bookmark just takes me back to the start of the Fighter page. Any way to make this more fine-grained? Otherwise, the bookmarks seem useless.
Also, after adding a bookmark name, I hit the "backarrow" key on the keyboard expecting that it would Accept the bookmark name. Instead, it adds a new line to my bookmark name. Having a multiline bookmark name seems unnecessary. Can't the "backarrow" key just accept the bookmark name?
In the bookmarks menu, if I this the back arrow to return to the previous screen, it also jumps back one step in the text as well, which means I have to search again for the spot that I was reading.
Hi,
I'm having some difficulties accessing my content on the app. Android 5.0.y1, Samsung Galaxy s4.
The app crashes every time I try to download content (as soon as it finishes) and sends me back to home screen. Also, whenever I try to access my content on the app, I get this message:
I should note that my internet connection is absolutely fine. Or ar least functioning as reasonably as I can expect it to.
I'm not - nor was I ever - your "obstacle" until you've deemed me as such, nor am I your wallet, my hard earnt money is not yours by deault.
Je suis Consumer - We are the foundation, the floor beneath your rug. our support is the fate of every retail product, business, and franchise. for success you need support.
I will always miss what you were, but I will never miss what you've become.
#OpenDnD #CanceltheSub #DnDBegone.#NeverForgive #NeverForget
D&D Beyond Mobile Alpha Tester
Having the internet connection error..though connection is fine... Android
Bug Report
Deleting old "recent search" results function is broken.
I'm on the DM's Guild: click here
I'm on the DM's Guild: click here
Android 7.1.1 - With the app open at the main compendium screen, let your phone auto-lock or hit the power button to lock. When you open and unlock it again, the titles ("Rules" "Adventures") are shrunk down to half-size. Opening a rulebook and going back changes it back.
iOS double tap on image zooms in, but two finger double tap doesn’t zoom back out
On my Kindle, I've installed the Google Play Store and the D&D Beyond App. It launches and lets me download content. However, when I try to view downloaded content, I get "Error: There was an error loading the compendium source. Try again with an active internet connection or contact support if the problem persists." I'm probably missing some basic piece of infrastructure that comes on a standard (non-Kindle) Android device. Any advice?
Player's Handbook: all of the TOC links seem to be broken. I can swipe left to move to new sections, and the browser at the bottom is accessible.
Error says "Webpage not available" and at the bottom "net::ERR_UNKNOWN_URL_SCHEME"
Android 6.0.1, Nexus 7 tablet
I tried deleting the app and clearing the app cache before reinstalling. This time I only tried downloading one thing. It downloaded, switched me to the Twitch Authorise page in Chrome, Authorised, auto-switched back and it was loaded. Clicked on it and... the error other people are getting saying I need a better connection or something.
This is through Bluestacks using the latest Android OS.
So unless people have some other suggestion on how to get this thing to work, I'm done.
PHB error: looking at the wizard level table. If I click on "ability score improvement" link, I am taken to the barbarian page not the wizard specific one.
Android 6.0.1, Nexus 7 tablet
In the Monster Manual, each chapter of monsters starting with a certain letter also includes the first monster of that chapter on the first "page".
Example screenshot of the letter "E":

At first, I couldn't find Elementals in the monster manual, because the menu at the bottom made me think "Elves (Drow)" was the first entry for "E | Monsters"
Using a OnePlus 3 with Android 8.0.0
Loving the app. Two gripes.
Search is completely freezing the app. Either search button. I can merrily scroll the pages up and down, then hit either search button and the app hangs. No more scrolling. One clue: It had worked when I’d only downloaded a couple of books. I now have most of the rules (I unloaded the Basic Rules and haven’t loaded MM) and have loaded a few adventures in LMoP, WPM and ToH.
EDIT: got this one for you (I'm frequently L3 support at work and what I wrote made my mind figure it out). I reloaded the Basic Rules. Search works again. My results from my earlier searches had hits in the Basic Rules. The hits were in content not loaded! Make me an offer ;-)
I had a crazy hiccup while at work. DDB is amongst the many game-related sites blocked by default by our shiny new corporate Palo Alto router. I tried to used the app to show friends at work, forgetting this. The app thought I had no content available - it was all showing up in Marketplace. I turned WiFi off and restarted the app a couple of times and it all came back.
Oh yes: iOS 11.1.2 on an iPhone 6
Bookmark issue:
Not sure if this is a bug or a feature, but I tried making a bookmark that I thought was going to take me to the Fighter level table. However, the bookmark just takes me back to the start of the Fighter page. Any way to make this more fine-grained? Otherwise, the bookmarks seem useless.
Also, after adding a bookmark name, I hit the "backarrow" key on the keyboard expecting that it would Accept the bookmark name. Instead, it adds a new line to my bookmark name. Having a multiline bookmark name seems unnecessary. Can't the "backarrow" key just accept the bookmark name?
In the bookmarks menu, if I this the back arrow to return to the previous screen, it also jumps back one step in the text as well, which means I have to search again for the spot that I was reading.
Android 6.0.1, Nexus 7 tablet
The search field does not have a cursor, which would provide the user with an indication that the search field is selected.
iPad Air (ME906LL/A)
iOS 11.2.1 (15C153)