Downloading material is buggy. So far I have downloaded PHB and DMG and am attempting to download the MM and XGTE. So far all books have started to download, then stopped. When I clicked on them, it prompted me to download them again. It eventually worked for PHB and DMG.
I'm guessing it's probably some sort of load issue -- high demand as it was just released. I still have not been able to download anything aside from basic rules, though keep trying the PHB :)
Searching on my Samsung J7 (2016) seems to wreak havok on time. I'll hit a letter and it takes about a minute to respond. The longer my search inquiry (druid) or (circle of the moon) it takes forever to get Circle of the moon in.
When trying to download my purchased content through "My Content", I get prompted to download but the download either doesn't begin or stops partway through. Only content I've been able to download has been the Basic Rules.
We just did a deploy to fix the issue some of you were having with getting access to your content. A simple pull-down on the Compendium page should re-load the list, and then you'll see the correct purchases and be able to download. Please keep the feedback coming!
As I said before, global search is now broken, but searching within a book now works.
Some people have said that there is no caret when typing in a search bar. At first I thought the same thing, but then I realized that the caret is white. Considering that the search bar is also white, this seems like a bad design choice or a bug.
I'm still waiting for the registration form to process (A testing version of this app hasn't been published yet or isn't available for this account) my receipt form is dated exactly 60 minutes ago, how long did it take for you guys?
Absolutely loving the way this works and presents the content, the artwork look extremely good and everything so far is working quickly and precisely! All the thumbs up!
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Born in Italy, moved a bunch, living in Spain, my heart always belonged to Roleplaying Games
Hmm. After this fix mentioned by Hartless above, I managed to download PHB on my tablet (still no luck on my phone, it crashes mid-download, and even if the download finishes, it doesn't seem to register - I'll keep trying :p ).
Onwards to my current issue, then!
"There was an error loading the compendium source. Try again with an active internet connection or contact support if the problem persists."
I am using it with an active internet connection, btw. Samsung Galaxy Tab 4, Android 5.0.2
iOS 10.3.3 (14G60) - I was testing Bookmarks. Created one and went to the bookmarks page. My first bookmark is hiding underneath the "bookmarks" banner at the top of the screen. If I attempt to pull down, it pops out, but then I can't click on it because it immediately retreats.
Unsure of whether this is feedback or a bug so I'll post it here:
In the Compendium section, everything shows up fine, I've downloaded the source books I've bought all of on the website, and everything works just fine. However, when I go to My Account -> My Content, it lists everything as downloadable, even Adventure modules I've never bought any of. It even starts the graphic for downloading although I can't actually access the module in my Compendium.
Additionally, I have a question about partial content purchases. If I've bought all the playable races from Volo's Guide to Monsters, will I be able to access that content on the mobile app somehow? (I realize the answer is: "Yes... Eventually" so I guess my question is should I be able to access that content NOW and if so, I can't/don't know how to)
And unexpected error occurred while attempting to log in. Try again later or contact support if this problem persists."
Before the error I was trying to log off and log in again as a solution for the download/content issues and crashes. When I press OK the app keep in the loading screen and I have to force quit it.
I'm still getting this error when trying to opt in:
App not available
A testing version of this app hasn't been published yet or isn't available for this account.
If you've been invited to become a tester, make sure you're signed in to the account that was invited to the testing program. If you've been invited to a Google Group or Google+ Community as part of the program, make sure you've joined the Group or Community.
It's been well over an hour since I completed the registration form. Any idea when I can expect it to go through? If it's just a matter of waiting I'll be happy to do so.
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How do you get a one-armed goblin out of a tree?
Wave!
Bug Report
Basic Rules is missing all art, from cover through the appendices.
Edit: Seems to have sorted itself out/been fixed.
Great Idea so I just updated my profile...you get a gold star!
Long Time Player. Child of the 80's. Public School Educator, Administrator, Coach, Dad.
IOS V 11.1.2 IPHONE X
Searching on my Samsung J7 (2016) seems to wreak havok on time. I'll hit a letter and it takes about a minute to respond. The longer my search inquiry (druid) or (circle of the moon) it takes forever to get Circle of the moon in.
Running Nougat 7.1.1 btw
When trying to download my purchased content through "My Content", I get prompted to download but the download either doesn't begin or stops partway through. Only content I've been able to download has been the Basic Rules.
I have downloaded all of my purchased content, hooray!
Unfortunately, global search is now broken. No results show up, and the swipe to delete an entry from the search history doesn't work.
Hey guys and gals,
We just did a deploy to fix the issue some of you were having with getting access to your content. A simple pull-down on the Compendium page should re-load the list, and then you'll see the correct purchases and be able to download. Please keep the feedback coming!
I am the Inquisitor Imperitus. I am judge, jury, and executioner. Draw your last breath now, as I send you to the Nine Hells.
My Redeem code is coming up expired when I put it in for Test Flight.
That fixed it for me.
AD
same, I'm in now :)
How do you get a one-armed goblin out of a tree?
Wave!
iOS 11, iPhone 7
As I said before, global search is now broken, but searching within a book now works.
Some people have said that there is no caret when typing in a search bar. At first I thought the same thing, but then I realized that the caret is white. Considering that the search bar is also white, this seems like a bad design choice or a bug.
Well Done! .....We have downloads...we have downloads....green status bars of joy!
Mike
Long Time Player. Child of the 80's. Public School Educator, Administrator, Coach, Dad.
IOS V 11.1.2 IPHONE X
I'm still waiting for the registration form to process (A testing version of this app hasn't been published yet or isn't available for this account) my receipt form is dated exactly 60 minutes ago, how long did it take for you guys?
Everything working now!!! Thanks guys!
Absolutely loving the way this works and presents the content, the artwork look extremely good and everything so far is working quickly and precisely! All the thumbs up!
Born in Italy, moved a bunch, living in Spain, my heart always belonged to Roleplaying Games
Hmm. After this fix mentioned by Hartless above, I managed to download PHB on my tablet (still no luck on my phone, it crashes mid-download, and even if the download finishes, it doesn't seem to register - I'll keep trying :p ).
Onwards to my current issue, then!
"There was an error loading the compendium source. Try again with an active internet connection or contact support if the problem persists."
I am using it with an active internet connection, btw. Samsung Galaxy Tab 4, Android 5.0.2
iOS 10.3.3 (14G60) - I was testing Bookmarks. Created one and went to the bookmarks page. My first bookmark is hiding underneath the "bookmarks" banner at the top of the screen. If I attempt to pull down, it pops out, but then I can't click on it because it immediately retreats.
Unsure of whether this is feedback or a bug so I'll post it here:
In the Compendium section, everything shows up fine, I've downloaded the source books I've bought all of on the website, and everything works just fine. However, when I go to My Account -> My Content, it lists everything as downloadable, even Adventure modules I've never bought any of. It even starts the graphic for downloading although I can't actually access the module in my Compendium.
Additionally, I have a question about partial content purchases. If I've bought all the playable races from Volo's Guide to Monsters, will I be able to access that content on the mobile app somehow? (I realize the answer is: "Yes... Eventually" so I guess my question is should I be able to access that content NOW and if so, I can't/don't know how to)
Also, searching for "Traps" in the DM's Guide returned the section in the DM's Guide labeled "Traps" as the 13th result.
Edit: Searching the same thing in XGtE returned "Traps Revisited" as the 6th result
Xiaomi Redmi 3 (Android 5.1.1)
I'm unable to log in:
"Failed to login.
And unexpected error occurred while attempting to log in. Try again later or contact support if this problem persists."
Before the error I was trying to log off and log in again as a solution for the download/content issues and crashes. When I press OK the app keep in the loading screen and I have to force quit it.
D&D Beyond Mobile Alpha Tester
I'm still getting this error when trying to opt in:
It's been well over an hour since I completed the registration form. Any idea when I can expect it to go through? If it's just a matter of waiting I'll be happy to do so.