I have this same issue. I was able to login without issue on my phone, but not on my iPad. Have tried removing and redownloading the app, cannot login.
Try clearing the devices on https://www.dndbeyond.com/account/mobile-devices Non-subscription accounts are limited to 2 devices and you might be hitting the limit. Removing and reinstalling the app does count as two different devices.
Try clearing the devices on https://www.dndbeyond.com/account/mobile-devices Non-subscription accounts are limited to 2 devices and you might be hitting the limit. Removing and reinstalling the app does count as two different devices.
Thank you! Did the trick. I didn’t even know if the link.
Rollback Post to RevisionRollBack
To post a comment, please login or register a new account.
Hi everybody,
Ervery time I try to log into the app, I get this message:
“Failed to login. An unexpected error occurred while trying to login. Try again later or contact support if this problem persists.”
Well I’ll it’s been persisting for a month. Help!
-
View User Profile
-
View Posts
-
Send Message
D&D Beyond FoundersHave you tried uninstalling and installing the new version of the app?
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
I just did. Still getting the messsge.
I have this same issue. I was able to login without issue on my phone, but not on my iPad. Have tried removing and redownloading the app, cannot login.
Try clearing the devices on https://www.dndbeyond.com/account/mobile-devices Non-subscription accounts are limited to 2 devices and you might be hitting the limit. Removing and reinstalling the app does count as two different devices.