I purchased the PHB through the app Monday March 12. It has not shown up in the app nor on the website that I have purchased it. I have the receipts from iTunes saying that I have bought it. Can you help me with this please?
First off, thank you for your purchase! It is possible that your browser has the link to your content cached, which can be fixed fairly easily, by clearing your browser's cache.
If this is not something that you are familiar with, you can find useful guides here on how to do this for most current browsers.
If, after clearing your browser cache, you are still unable to access content that you have purchased, please contact the support team, who will be able to assist you further.
The moderator team are unable to assist with a query or issue about billing or purchases.
Hi I have bought Quite a Few Things and they Aren't Showing Up This In include the Following some these are showing up and almost all now disappeared with a few exceptions The Classes and and Backgrounds and the elven subraces
Hi I have bought Quite a Few Things and they Aren't Showing Up This In include the Following some these are showing up and almost all now disappeared with a few exceptions The Classes and and Backgrounds and the elven subraces
CLS-00030
Light Domain
Class
Player's Handbook
Purchase
CLS-00045
Assassin
Class
Player's Handbook
Purchase
CLS-00083
Bladesinging
Class
Sword Coast Adventurer's Guide
Purchase
RCE-00024
Aasimar
Race
Volo's Guide to Monsters
Purchase
SPL-14595
Shadow Blade
Spell
Xanathar's Guide to Everything
Purchase
SBR-15481
Shadar-kai
Subrace
Mordenkainen’s Tome of Foes
Purchase
SBR-15849
Eladrin
Subrace
Mordenkainen’s Tome of Foes
Purchase
SRE-00033
Race Bundle
Mordenkainen’s Tome of Foes
Purchase
SPL-83532
Encode Thoughts
Spell
Guildmasters' Guide to Ravnica
Purchase
ITM-316783
Spies’ Murmur
Magic Item
Guildmasters' Guide to Ravnica
Purchase
BKG-24769
Dimir Operative
Background
Guildmasters' Guide to Ravnica
Purchase
BKG-44049
Marine
Background
Ghosts of Saltmarsh
Purchase
RCE-0260666
Changeling
Race
Eberron: Rising from the Last War
Purchase
RCE-0260758
Shifter
Race
Eberron: Rising from the Last War
Purchase
RCE-0260828
Warforged
Race
Eberron: Rising from the Last War
Purchase
CLS-0400660
Echo Knight
Class
Explorer's Guide to Wildemount
Purchase
SBR-0195698
Pallid Elf
Subrace
Explorer's Guide to Wildemount
Purchase
SSP-00059
Spell Bundle
Explorer's Guide to Wildemount
Purchase
SCL-00059
Class Bundle
Explorer's Guide to Wildemount
Purchase
Please reach out to our Support team if you are unable to access your purchased content.
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I purchased the PHB through the app Monday March 12. It has not shown up in the app nor on the website that I have purchased it. I have the receipts from iTunes saying that I have bought it. Can you help me with this please?
First off, thank you for your purchase! It is possible that your browser has the link to your content cached, which can be fixed fairly easily, by clearing your browser's cache.
If this is not something that you are familiar with, you can find useful guides here on how to do this for most current browsers.
If, after clearing your browser cache, you are still unable to access content that you have purchased, please contact the support team, who will be able to assist you further.
The moderator team are unable to assist with a query or issue about billing or purchases.
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Hi I have bought Quite a Few Things and they Aren't Showing Up This In include the Following some these are showing up and almost all now disappeared with a few exceptions The Classes and and Backgrounds and the elven subraces
Please reach out to our Support team if you are unable to access your purchased content.