So, I reached out to customer support for a discount code on a book I'd made previously purchases for.
It took T E N days for CS to get me the code. That was after I made two follow up messages and lodged a second ticket.
Finally, I get the code. I go to marketplace, add item to cart. Add the coupon code and ... Coupon could not be applied to this purchase.
I think I'm done with DnDBeyond. They've broken all trust... Community managers are being thrown to the wolves to face our anger, and customer support are as useful as a white crayon in the Australian summer.
So, I reached out to customer support for a discount code on a book I'd made previously purchases for.
It took T E N days for CS to get me the code. That was after I made two follow up messages and lodged a second ticket.
Finally, I get the code. I go to marketplace, add item to cart. Add the coupon code and ... Coupon could not be applied to this purchase.
I think I'm done with DnDBeyond. They've broken all trust... Community managers are being thrown to the wolves to face our anger, and customer support are as useful as a white crayon in the Australian summer.
Sad to hear this, glad I didn't want to buy any of the books I bought piece meal from bad enough to go through what you did.
Thanks for the report!
CENSORSHIP IS THE TOOL OF COWARDS and WANNA BE TYRANTS.