Dragons of D&D digital art book release date

I have the same problem as all of you. I need some help on how to check the tickets I submitted and where to send them. I'm not sure I did it correctly, and I want to submit a new one, but I don't know where the page is to do this.

The support requests/tickets page is here: https://dndbeyond-support.wizards.com/requests/

My ticket has been open since September the 4th. They are completely ignoring it and I'm not aware of any other means of contacting them.

... and it was finally solved! I hope everyone else can also get a resolution.

Thanks a lot! Found out that my ticket has been open since September the 20th and no answer until now.