D&D Beyond Customer Support Deleted the Wrong Account now they're not responding to my support requests

Over a month ago, I initiated a request to delete an account I had created by accident with a similar username and the same linked email as my main account with 800 dollars worth of content on it. After about a week of waiting, D&D Beyond customer support emails me telling me the account has been deleted. I attempt to login to verify, and huzzah, it's still here. Then when I try to log back into my old account, I can't. I log into a campaign that my main account is hosting and see that, instead of displaying as the username, it's displaying as user-220840549. Then it dawns on me. They deleted my account with hundreds of dollars of books on it, not the account with 0 dollars worth of content.

I sent an email to customer support in the same thread about the account deletion and submitted a ticket 6 days ago; there has been no response, and now I'm just without all my books. I sent in a ticket from the deleted accounts linked email address and after a month of oging back and forth with 3-6 days intervals between three sentence messages they've linked my wixards ID I created to the wrong account. I imformed them of this and now I've been waiting on a response for 11 days no answer. My account is gone (likely deleted) and their solution now that they know it's gone is to ghost me? I generally have a lot of grace with customer support because I've worked in that field and I know it's a hard job, but I've been without my account for OVER A MONTH, and no steps have been taken to actually solve the issue. This is very frustrating.

Thank you so much for the response, the ticket is Incident 5228852 Login. 

Hey following up on this. Now wizards of the coast security is saying they're talking with another email address, not mine about changes to the account. Which shouldn't be possible unless my account was stolen or they simply deleted it again. Could you help me out? This has been going on since July.