I looked and could not find a help area or somewhere to ask for support, thus the reason for this post.
I am in the process of updating my email accounts and noticed that I could not update my email address on D&D Beyond, so updated my email account via Twitch. I did the update on Monday to the new email address and have verified the email address as requested by Twitch.
Yet today i have received two emails to my old email account and I do not know why. I have looked through Account and Profile and cannot see anywhere that there is an email address.
As such can you please explain why I am receiving email to my old account, instead of to the email address I updated on Monday?
Hi D&D Beyond team,
I looked and could not find a help area or somewhere to ask for support, thus the reason for this post.
I am in the process of updating my email accounts and noticed that I could not update my email address on D&D Beyond, so updated my email account via Twitch. I did the update on Monday to the new email address and have verified the email address as requested by Twitch.
Yet today i have received two emails to my old email account and I do not know why. I have looked through Account and Profile and cannot see anywhere that there is an email address.
As such can you please explain why I am receiving email to my old account, instead of to the email address I updated on Monday?
Thank you
Duane
-
View User Profile
-
View Posts
-
Send Message
D&D Beyond FoundersHi there Duane,
please submit a ticket to the support team - they'll be able to help you out with this. :)
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊