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When I try to download a book it gets through preparing the download, but it never downloads the book. How do I fix this?
We're investigating this issue. Let me reach out to you via a direct message.
I’m having the same problem. Was this ever fixed for you?
Is the issue resolved for you? Sometimes servers get clogged but it should be temporary.
Ya it was a VPN thing. Disabled VPN, and problem solved.
I’m having the same issue. I’m trying to download the Netherdeep book and it says I already own it and can download it for free. Whenever I try it just says “preparing” but never actually downloads.
Thanks for the report. It might be a temporary hiccup. Could you give it a try some time later?
When I try to download a book it gets through preparing the download, but it never downloads the book. How do I fix this?
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D&D Beyond StaffWe're investigating this issue. Let me reach out to you via a direct message.
I’m having the same problem. Was this ever fixed for you?
-
View User Profile
-
View Posts
-
Send Message
D&D Beyond StaffIs the issue resolved for you? Sometimes servers get clogged but it should be temporary.
Ya it was a VPN thing. Disabled VPN, and problem solved.
I’m having the same issue. I’m trying to download the Netherdeep book and it says I already own it and can download it for free. Whenever I try it just says “preparing” but never actually downloads.
-
View User Profile
-
View Posts
-
Send Message
D&D Beyond StaffThanks for the report. It might be a temporary hiccup. Could you give it a try some time later?