I'm not sure if anyone is aware, but there is a D&D Beyond international site. Doesn't have the option to pre-order the Ravenloft Horrors within products. It's been going on for four years since its launch, and only the US and UK sites are advertising and taking pre-orders. It isn't even showing up on the international website store.
I've wanted to pre-order it for days now and I'm growing incredibly frustrated that I'm unable to do so. Does anyone know if it's being worked on or some type of news?
There was a comment on the discord from the community support manager yesterday or the day before that the devs were aware and looking into it. Not seen anything since though.
Same here, in Canada and extremely bummed to not be able to pre-order the digital+physical book set via the online international store, when everyone else can pre-order it.
I have a question, one of the perks of pre-ordering the ultimate bundle. Is the play along feature for the new dungeons and dragons Actual Play. While the first play along is free for everyone. All others require us to pre order the product. As we are unable to do so on the international store. Will this mean such a feature won't be available to us? Will we end up missing that portion of the pre order feature.
I have the exact same question about missing out on the pre-release stuff if we aren't able to pre-order from Canada.
LT, are you able to provide any insight into what's going on?
The actual release is still a ways off so there isn't a HUGE rush to pre-order yet - the initial pre-release update from earlier this week isn't mind-blowing - but I am the same as swordinstone74 in that I don't want to miss out on any of it either! LOL
Ok, so I emailed their customer support and they instructed me. To pre-order their digital-only content to be eligible for their exclusive digital extras. They then stated that once the Canadian store is updated. We can contact them through the customer support and they'll update said order to reflect the order wr do want to place.
Here's the rub at least for myself I've attempted to do just that. Yet their American site won't accept my debit card or my Capital One credit card. So their input isn't helpful at all and it's basically stuck us back to square one.
They said they are updating the Canadian store soon though and be on the lookout. Yet they didn't give a time frame so that could be frankly whenever..
Hello,
I'm not sure if anyone is aware, but there is a D&D Beyond international site. Doesn't have the option to pre-order the Ravenloft Horrors within products. It's been going on for four years since its launch, and only the US and UK sites are advertising and taking pre-orders. It isn't even showing up on the international website store.
I've wanted to pre-order it for days now and I'm growing incredibly frustrated that I'm unable to do so. Does anyone know if it's being worked on or some type of news?
There was a comment on the discord from the community support manager yesterday or the day before that the devs were aware and looking into it. Not seen anything since though.
Ah, well thank you DCTrekkie I'm honestly surprised this is still unresolved.
Same here, in Canada and extremely bummed to not be able to pre-order the digital+physical book set via the online international store, when everyone else can pre-order it.
Yeah, I'm in Canada as well and it's not an option for us. I'm a big Ravenloft fan and the fact that I can't pre order it. Is quite upsetting.
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D&D StaffHey everyone,
Just an update to say that I don't have an update on this right now, but I am still chasing it, so I thank you very much for your continued patience.
Your Friendly Neighborhood Community Manager (she/her)
You can call me LT. :)
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Generally active from 9am - 6pm CDT [GMT-5].
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I have a question, one of the perks of pre-ordering the ultimate bundle. Is the play along feature for the new dungeons and dragons Actual Play. While the first play along is free for everyone. All others require us to pre order the product. As we are unable to do so on the international store. Will this mean such a feature won't be available to us? Will we end up missing that portion of the pre order feature.
I have the exact same question about missing out on the pre-release stuff if we aren't able to pre-order from Canada.
LT, are you able to provide any insight into what's going on?
The actual release is still a ways off so there isn't a HUGE rush to pre-order yet - the initial pre-release update from earlier this week isn't mind-blowing - but I am the same as swordinstone74 in that I don't want to miss out on any of it either! LOL
Ok, so I emailed their customer support and they instructed me. To pre-order their digital-only content to be eligible for their exclusive digital extras. They then stated that once the Canadian store is updated. We can contact them through the customer support and they'll update said order to reflect the order wr do want to place.
Here's the rub at least for myself I've attempted to do just that. Yet their American site won't accept my debit card or my Capital One credit card. So their input isn't helpful at all and it's basically stuck us back to square one.
They said they are updating the Canadian store soon though and be on the lookout. Yet they didn't give a time frame so that could be frankly whenever..
Argh - Australian here...
I guess I'll just keep looking at the partner site.
Weird, I think this is the first time that this has happened.