I have a subscription set up on a debit card that is no longer active because my bank issued new cards. I would like to keep my subscription, but change the payment information to the new card.I don't want to cancel my subscription and possibly lose my created content or get double charged from the payment being withdrawn originally from the old card before it was deactivated and get charged again when resubscribing with the new card. If anyone has any information on this it is highly appreciated.
Thank you.
p.s. I found old threads related to this topic and they all said there wasn't anything on the site to change payment options. Is this still the case or has it been changed and I'm just missing it?
I have a subscription set up on a debit card that is no longer active because my bank issued new cards. I would like to keep my subscription, but change the payment information to the new card.I don't want to cancel my subscription and possibly lose my created content or get double charged from the payment being withdrawn originally from the old card before it was deactivated and get charged again when resubscribing with the new card. If anyone has any information on this it is highly appreciated.
Thank you.
p.s. I found old threads related to this topic and they all said there wasn't anything on the site to change payment options. Is this still the case or has it been changed and I'm just missing it?
if you cancel your subscription, it is still active throughout the period of time you paid.
If you sign up again, you will get double billed.
Thats what I figured... Thank you.
Here's a thread where the developers state this feature is on the roadmap:
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/8310-payment-method-change