character app/character builder

When I enter the character builder and select one (standard, quick build, randomizer)
the website give me a error.

error code: b25412496b1e430ebbea87defe8f4276

(version:@dndbeyond/character-app@1.9.0)
url:
https://www.dndbeyond.com/characters/builder/randomize <= I select the builder optoin (empty website with menu)
https://www.dndbeyond.com/characters/builder <= befour the builder option (error code)

Have you hit your character limit?

Have you hit the max limit in Your Characters?

Are you running any browser extensions that could interfere with dndbeyond?

thanks for the tips (I reach the max limit)