About a week ago I purchased the Player's Handbook and Xanathar's Guide to Everything. I have a Master tier subscription. As far as I can tell, I can access everything from the Player's Handbook when creating new characters and editing existing characters. I am also able to share the Player's Handbook options with the party I am DMing for. However, I do not have access to options from Xanathar's Guide to Everything. Content sharing is enabled with all party members in the campaign. Account entitlements are synced according to the Order History page. I purchased XGtE the same way that I purchased the PHB, and at the same time, on a computer, NOT the mobile app. I have tried logging off and back on.
So far, the only thing that I have noticed that hasn't loaded from XGtE are the Racial Feats, but I think its a safe bet that none of the options from XGtE have synced to my account.
I figured out what was wrong. I did the usual checks and they didn't work for me. But this did. If anyone reads this and had the same problem I did, try this.
You have to open the character builder, then click the view character icon on the top right, go to the 'Features & Traits' tab of your character sheet, and scroll to the bottom of the 'Features & Traits' page. There is a button that says 'Manage Feats.' You click on that and it takes you to the optional feats.
If you purchase the full source of Xanathar's, and can't access the optional Racial Feats through the character builder, but you can find the rest of Class Options and spells given by Xanathar's, try the above after you have checked for the things listed by IamSposta.
About a week ago I purchased the Player's Handbook and Xanathar's Guide to Everything. I have a Master tier subscription. As far as I can tell, I can access everything from the Player's Handbook when creating new characters and editing existing characters. I am also able to share the Player's Handbook options with the party I am DMing for. However, I do not have access to options from Xanathar's Guide to Everything. Content sharing is enabled with all party members in the campaign. Account entitlements are synced according to the Order History page. I purchased XGtE the same way that I purchased the PHB, and at the same time, on a computer, NOT the mobile app. I have tried logging off and back on.
So far, the only thing that I have noticed that hasn't loaded from XGtE are the Racial Feats, but I think its a safe bet that none of the options from XGtE have synced to my account.
I don't know what to do. Please help.
Thank you very much for your time.
Please see the FAQ for potential answers: (https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/142100-how-to-access-content-on-d-d-beyond-faq). It could be that you only bought the compendium, or that content sharing needs to be reset. That FAQ will explain all that stuff for you.
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Content Troubleshooting
I figured out what was wrong. I did the usual checks and they didn't work for me. But this did. If anyone reads this and had the same problem I did, try this.
You have to open the character builder, then click the view character icon on the top right, go to the 'Features & Traits' tab of your character sheet, and scroll to the bottom of the 'Features & Traits' page. There is a button that says 'Manage Feats.' You click on that and it takes you to the optional feats.
If you purchase the full source of Xanathar's, and can't access the optional Racial Feats through the character builder, but you can find the rest of Class Options and spells given by Xanathar's, try the above after you have checked for the things listed by IamSposta.