I'd like to revist this please! I am brand new to D&D Beyond. I have a full subscription and my newest player cannot claim her only character but I, the GM, can claim it.
We've fixed it, but I'm not sure what did it. I turned Sharing off, logged out then back in, turned sharing back on. We both refreshed our pages several times and eventually it was claimable. This seems like a browser cache problem? Thanks for your reply though.
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Hello everyone,
I've created characters for a one shot. A player in the same campaign does not get the option to claim the character.
I can see the option, but he can't. He unassigned his normal character and refreshed the page, but both didn't work.
Why can't he claim the character while I can?
Thanks for reading
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ModeratorDoes the user already have six characters?
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That could be possible, thanks. I'll ask him.
The player had less than 6 characters. Claiming worked after waiting some time, don't know why. Thanks anyway for the reply.
I'd like to revist this please! I am brand new to D&D Beyond. I have a full subscription and my newest player cannot claim her only character but I, the GM, can claim it.
Any help would be greatly appreciated.
Has that player already hit their character limit?
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No, it was her only Character.
We've fixed it, but I'm not sure what did it. I turned Sharing off, logged out then back in, turned sharing back on. We both refreshed our pages several times and eventually it was claimable. This seems like a browser cache problem? Thanks for your reply though.