I've been getting what appears to be a reoccurring issue for other people - the character screen is white. I'm on Windows 10 and tried a variety of browsers - the rest of the site works fine but that page won't load fully (the top menu does). Direct links to character pages also come up white.
Oddly the app version on my Android phone runs fine. I haven't made any changes to my laptop on the days before it stopping working.
I've tried running updates, clearing cache, etc. but no luck yet :/ It has been like this for a week now - I was hoping it was temporary.
I tried various combinations of disabling extensions, logging out and clearing the cache - looks like it was the Beyond 20 extension that had started causing an issue.
Thanks.
Rollback Post to RevisionRollBack
To post a comment, please login or register a new account.
Hi,
I've been getting what appears to be a reoccurring issue for other people - the character screen is white. I'm on Windows 10 and tried a variety of browsers - the rest of the site works fine but that page won't load fully (the top menu does). Direct links to character pages also come up white.
Oddly the app version on my Android phone runs fine. I haven't made any changes to my laptop on the days before it stopping working.
I've tried running updates, clearing cache, etc. but no luck yet :/ It has been like this for a week now - I was hoping it was temporary.
Are you running any add/popup blockers, browser extensions, or a VPN? One of those might be interfering with DDB.
Creating Epic Boons on DDB
DDB Buyers' Guide
Hardcovers, DDB & You
Content Troubleshooting
No VPN but I'll have to check for a popup-blocker, I've been using the same security/toolkit for years but that could have updated in the background.
I tried various combinations of disabling extensions, logging out and clearing the cache - looks like it was the Beyond 20 extension that had started causing an issue.
Thanks.