I’ve bought the master subscription to share my materials with some of my friends in a campaign but some of them don’t have any access while others have full access. We’ve synched entitlement data, deleted and redownloaded the books and the app, left and rejoined the campaign, and still nothing. Help??
They have to either make their characters on the website, or wait until tomorrow. The app only syncs once at night while the device’s OS syncs to the server.
We’ve been having this problem for over a week now so I know it’s not a matter of waiting. I can see if having them make a character on the website will help.
Another update. Had my friend go to the website and none of my content was being shared with him, but my sister has access to all of it. Thanks for your help but that wasn’t the solution.
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I’ve bought the master subscription to share my materials with some of my friends in a campaign but some of them don’t have any access while others have full access. We’ve synched entitlement data, deleted and redownloaded the books and the app, left and rejoined the campaign, and still nothing. Help??
They have to either make their characters on the website, or wait until tomorrow. The app only syncs once at night while the device’s OS syncs to the server.
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We’ve been having this problem for over a week now so I know it’s not a matter of waiting. I can see if having them make a character on the website will help.
Another update. Had my friend go to the website and none of my content was being shared with him, but my sister has access to all of it. Thanks for your help but that wasn’t the solution.