says i dont own dragon lance but i do

trying to view a weapon from dragon lance and it says i dont own the book but i do. How can i fix this or contact them?

Log a support ticket. make sure to only log one becauuse for some reason login a new ticket moves tou to the back of the queue

Check to make sure that your “account entitlements” are in sync: (https://www.dndbeyond.com/account/marketplace).

How long ago did you buy the book? Did you purchase it via the app or the website? Have you made sure to sync your Account Entitlements?

I Pre Ordered it and they are in Sync